Shipping & Receiving Manager

Benefits

• 401(k)
• Competitive salary
• Paid time off

Custom Print Graphics (CPG) is a large-volume contract screen printing and embroidery shop serving some of the nation's most recognized brands. We're growing fast, scaling our systems to meet high demand, and delivering consistent, high-quality decorated apparel — on time, every time.

We're hiring a Shipping & Receiving Manager to own all inbound and outbound logistics in our high-volume production facility. You'll make sure materials arrive, get checked in, and reach the right production teams on schedule — and that every finished order ships accurately and on time.

This isn't just a "move boxes" job. You'll be building and refining the systems behind how we receive, store, stage, and ship. If you've ever walked into a warehouse and immediately seen five things you'd fix, this role is for you.

• Receive and check in all incoming goods against purchase orders; flag shortages, damages, and discrepancies immediately
• Organize and stage materials so screen printing, embroidery, and heat press teams have what they need, when they need it
• Build and maintain tracking systems for materials from arrival through production handoff

• Oversee packing, labeling, and shipping of all completed orders — accuracy and presentation matter
• Coordinate with carriers (UPS, Fed Ex, freight) on pickups, issue resolution, and cost management
• Ensure every shipment meets customer expectations and ships on schedule

• Develop and refine SOPs for receiving, inventory management, staging, and fulfillment
• Coordinate with production managers to align logistics with daily and weekly production schedules
• Maintain clean, organized warehouse and storage areas that support efficient workflow
• Track performance and identify bottlenecks before they become problems

• Train and supervise shipping/receiving staff on procedures and best practices
• Communicate clearly across departments — production, sales, and leadership all rely on logistics running smoothly

• 1+ years in shipping & receiving, warehouse operations, or logistics management (decorated apparel or printing industry experience is a strong plus)
• Strong organizational skills and a sharp eye for detail - you catch what others miss
• Experience creating or improving SOPs and operational workflows
• Familiarity with shop management or order tracking systems - Shipstation experience highly valued
• Clear communicator who can coordinate across production, sales, and leadership teams
• Comfortable in a fast-paced, high-volume environment where priorities shift daily
• Physically able to lift and move boxes of apparel and supplies as needed

• Direct impact — your work keeps the entire operation moving and directly affects customer satisfaction
• Build something — shape and optimize our shipping & receiving systems as we scale
• Competitive pay with room to grow as the company grows
• Collaborative team that values operational excellence and rewards people who take ownership