Quality Assurance Supervisor II Temporary Hire

The QA Supervisor II is responsible for supervising and coordinating daily Quality Assurance activities across the Johns Byrne Oakton Street manufacturing facility and Howard Street fulfillment and warehouse facility. This position provides direct leadership to QA personnel, ensures adequate inspection coverage, supports production and fulfillment operations, and confirms that products are manufactured, packed, stored, and shipped in accordance with customer requirements, approved specifications, job documentation, and Johns Byrne’s ISO 9001 Quality Management System.

As a multi-site supervisory position, the QA Supervisor II maintains consistent quality practices between Oakton and Howard Street, supports communication between the facilities, and serves as the primary Quality Assurance leadership backup to the Quality Manager.
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Essential Duties and Responsibilities Quality Assurance Supervision Supervise and coordinate QA Inspectors, Floor Inspectors, and other assigned Quality Assurance personnel supporting Oakton and Howard Street.

Assign daily inspection coverage based on production schedules, fulfillment activity, customer requirements, workload, and quality risk.

Ensure appropriate QA coverage is maintained across shifts, departments, and both facilities.

Monitor employee attendance, performance, productivity, training, and adherence to departmental expectations.

Provide coaching, direction, and corrective guidance to QA employees as necessary.

Conduct employee performance reviews and provide recommendations regarding staffing, development, recognition, and disciplinary action.

Ensure QA personnel remain visible and actively engaged on the production and fulfillment floors.

Promote effective communication and collaboration between Quality Assurance, Operations, Client Services, Planning, Shipping, Warehousing, and other departments.

Oakton Manufacturing Quality Oversight Coordinate Quality Assurance activities for incoming, setup, in-process, and final inspection at the Oakton manufacturing facility.

Verify that QA personnel perform inspections according to approved inspection plans, job tickets, customer specifications, approved samples, and applicable procedures.

Ensure first-piece and production approvals are completed accurately and promptly.

Confirm that approved samples, Light/Standard/Dark standards, color standards, dielines, artwork, and other required references are available and properly used.

Monitor active production runs and ensure periodic inspections are completed at the required frequency.

Support the investigation and containment of nonconforming printed, converted, assembled, or packaged product.

Verify that suspect or nonconforming materials are properly identified, segregated, documented, and dispositioned.

Coordinate additional inspection, sorting, or verification activities when required.

Provide Quality Assurance support for high-risk, complex, secure, or customer-sensitive projects.

Howard Street Fulfillment and Warehouse Quality Oversight Coordinate Quality Assurance activities for fulfillment, assembly, packing, warehousing, inventory handling, and shipment verification at Howard Street.

Ensure fulfillment lines are operating in accordance with approved work instructions, customer requirements, approved samples, and job documentation.

Confirm that line clearance and startup verification activities are completed before production begins or changes between jobs, versions, languages, or components.

Ensure customer-owned materials and components are properly identified, protected, counted, and used for the correct project.

Monitor fulfillment lines for component accuracy, version control, language control, pack-out quantities, labeling, assembly sequence, and finished-product requirements.

Ensure QA personnel perform routine line checks throughout fulfillment operations.

Verify finished products are appropriately identified, palletized, labeled, secured, and released before shipment.

Support shipment verification activities for customer-sensitive, secure, or high-risk programs.

Coordinate containment and investigation when inventory discrepancies, fulfillment errors, mixed…