Quality Assurance Supervisor II Temporary

Job Details

Job Location:

JB-CHI Oakton - Niles, IL 60714

Position Type:
Contractor Education Level: High School Salary Range: $75,000.00 - $80,000.00 Salary Travel Percentage:
None Job Shift: 1st Shift Job Category:
Manufacturing

• Supervise and coordinate QA Inspectors, Floor Inspectors, and other assigned Quality Assurance personnel supporting Oakton and Howard Street.
• Assign daily inspection coverage based on production schedules, fulfillment activity, customer requirements, workload, and quality risk.
• Ensure appropriate QA coverage is maintained across shifts, departments, and both facilities.
• Monitor employee attendance, performance, productivity, training, and adherence to departmental expectations.
• Provide coaching, direction, and corrective guidance to QA employees as necessary.
• Conduct employee performance reviews and provide recommendations regarding staffing, development, recognition, and disciplinary action.
• Ensure QA personnel remain visible and actively engaged on the production and fulfillment floors.
• Promote effective communication and collaboration between Quality Assurance, Operations, Client Services, Planning, Shipping, Warehousing, and other departments.

• Coordinate Quality Assurance activities for incoming, setup, in-process, and final inspection at the Oakton manufacturing facility.
• Verify that QA personnel perform inspections according to approved inspection plans, job tickets, customer specifications, approved samples, and applicable procedures.
• Ensure first-piece and production approvals are completed accurately and promptly.
• Confirm that approved samples, Light/Standard/Dark standards, color standards, dielines, artwork, and other required references are available and properly used.
• Monitor active production runs and ensure periodic inspections are completed at the required frequency.
• Support the investigation and containment of nonconforming printed, converted, assembled, or packaged product.
• Verify that suspect or nonconforming materials are properly identified, segregated, documented, and dispositioned.
• Coordinate additional inspection, sorting, or verification activities when required.
• Provide Quality Assurance support for high-risk, complex, secure, or customer-sensitive projects.

• Coordinate Quality Assurance activities for fulfillment, assembly, packing, warehousing, inventory handling, and shipment verification at Howard Street.
• Ensure fulfillment lines are operating in accordance with approved work instructions, customer requirements, approved samples, and job documentation.
• Confirm that line clearance and startup verification activities are completed before production begins or changes between jobs, versions, languages, or components.
• Ensure customer-owned materials and components are properly identified, protected, counted, and used for the correct project.
• Monitor fulfillment lines for component accuracy, version control, language control, pack-out quantities, labeling, assembly sequence, and finished-product requirements.
• Ensure QA personnel perform routine line checks throughout fulfillment operations.
• Verify finished products are appropriately identified, palletized, labeled, secured, and released before shipment.
• Support shipment verification activities for customer-sensitive, secure, or high-risk programs.
• Coordinate containment and investigation when inventory discrepancies, fulfillment errors, mixed components, count issues, or shipment concerns are identified.
• Ensure consistent quality controls are maintained between products transferred from Oakton and activities completed at Howard Street.

• Review inspection records for accuracy, completeness, and compliance with applicable requirements.
• Ensure all required inspections and approvals are completed before product release.
• Confirm that inspection results are properly recorded in QT9 or other approved systems.
• Evaluate inspection findings and determine when production may continue, requires correction, or must be placed on hold.
• Escalate significant quality concerns, repeated defects, customer-sensitive issues, or potential shipment risks to the Quality Manager and Operations leadership.
• Maintain authority to stop production, fulfillment, or shipment when product quality or customer requirements may be compromised.
• Verify that corrective adjustments are completed and acceptable product is confirmed before operations resume.

• Ensure nonconforming materials and products are properly documented, identified, segregated, and controlled.
• Initiate or support Nonconformance and Corrective and Preventive Action records in QT9, as assigned.
• Assist with immediate containment, product review, risk assessment, investigation, and corrective action implementation.
• Work with Operations and department leadership to determine the extent of…