Marketing Manager​/Retail Associate

Benefits:

• Employee discounts
• Paid time off
• Flexible schedule
• Employee discount as per Employee Discount Policy
• Bonuses based on individual and overall business performance
• Room for growth

We are seeking a hybrid Marketing Manager/Retail Associate to join our team! As a Marketing Manager/Retail Associate, you will be creating content across many different social media platforms, working on existing promotional campaigns, and maintaining a strong online presence. In addition to the social media aspect, you will also work on helping marketing the brand and the store. You will also be maintaining the comments section of all posts, ensuring every message published on social media is in tune with our company message, and keeping up to date with the latest social media trends.

The ideal candidate is comfortable creating content for a social media platform, has strong organizational skills, the ability to run a successful social media campaign, and helping organically grow the brand by marketing to people who haven't been to the store or who have not been to the store in awhile.

When not handling the marketing content, you will be assisting customers in-store, managing inventory, and ensuring a seamless shopping experience. This hybrid role is perfect for someone who thrives in both the marketing and retail worlds, blending creativity with customer service.

The position will be a hybrid between being the Social Media coordinator and a Retail Associate. The breakdown of hours will be about 25% Marketing Manager and 75% Retail Associate.

• Attention to detail
• High energy and creativity to make videos
• Assist with events, marketing and social media campaigns, preparing product, and handling customer trading and selling activities
• Create content for social media across multiple platforms in a variety of formats
• Monitor social media interactions across all platforms
• Monitor social media trends with an eye for implementing them within the current marketing campaign
• Manage and maintain a living social media calendar
• When not handling social media duties, actively working on the retail floor assisting customers or tending to sales associate duties
• Work closely with other teams as needed to ensure brand consistency
• Strong communication and customer service skills
• Ability to multitask and work in a fast‑paced retail environment
• Help customers, aged child to adult, learn their way around the store and develop an understanding of how the Bricks & Minifigs experience is unique
• When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
• Willingness to take on additional duties to support overall business operations

• Must be 21 years of age or older
• Minimum of 2 years of professional experience managing business social media accounts (personal accounts do not apply)
• Experience using One Shop Retail software or a similar loyalty and customer engagement software (Preferred)
• High attention to detail and organizational skills
• Strong knowledge of major social media platforms, with an ability to identify and adapt to current trends
• Experience with photo and video editing software
• Experience developing and executing marketing campaigns (digital and in‑store promotions)
• Knowledge of analytics tools (e.g., Meta Business Suite, Google Analytics, Tik Tok Analytics) to track and report performance
• Experience managing advertising budgets and boosting social media posts effectively
• Understanding of local marketing opportunities, such as community events, partnerships, and influencer outreach
• Ability to plan and schedule content calendars to maintain consistent brand presence
• Strong creative problem‑solving skills and ability to generate fresh marketing ideas that align with business goals
• Knowledge of branding and the ability to maintain consistent voice, tone, and visuals across channels
• Prior retail sales and customer service experience preferred
• Strong written and verbal communication abilities
• Ability to work both independently and collaboratively as part of a team
• Knowledge of pop culture is…