Account Executive

Role Overview

We are seeking a dynamic and results‑driven Account Executive to join our growing Chicago team. In this role, you will be responsible for driving sales growth and expanding our market presence through effective business development strategies. You will provide the highest level of client service in the business while maintaining the standards of professionalism that set the bar for an entire industry.

In short, become a quintessential Cotton Candy team member.

• Prospect for new business including researching and identifying potential clients, markets, and partnerships (via email, phone, Linked In, networking, events, etc.)
• Develop, manage, and nurture new and existing business accounts to meet and exceed profit and volume goals
• Take a consultative approach with clients to build a solid understanding of their business, brand, and required needs as it relates to branded merchandise and promotional products
• Source and quote domestic and overseas branded merchandise items
• Compose professional presentations for potential and existing clientele to highlight value proposition, creativity, and our differentiators
• Attend local supplier trade shows, in‑house supplier presentations, and offsite CCI sales meetings where required
• Manage quality control on all orders and assist with solving any order‑related problems should they arise
• Work closely with sales coordinators, marketing & design, and operational team members to ensure orders flow smoothly
• Where possible, develop and implement new systems to improve efficiency
• Monitor records and reports including shipping, receiving, and order fulfillment to ensure customer satisfaction

• University or College education
• Proven experience in sales or account management, ideally in the promotional product or related industry, with a track record of meeting and exceeding targets
• Ability to work effectively within a team
• Demonstrated leadership in academic, athletic, civic and/or professional endeavors
• Fluent with Microsoft Office and Outlook software
• Excellent attention to detail
• Strong work ethic
• Client‑focused approach to business
• Ability to prioritize and manage time effectively
• Creative and innovative thinking

• Permanent position with a rapidly growing, dynamic organization
• Opportunity to work in a creative, client‑focused, results‑driven organization that truly values its employees
• Total of 4 weeks of paid time off
• Opportunity to participate in Benefit Program (medical, dental, vision coverage)
• Best of all, you get to be a part of the Cotton Candy Team!

Cotton Candy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.