Food and Beverage Captain

Company Description

First Fiddle Restaurants, established in 1999, is a leader and innovator in the hospitality industry. Known for introducing fine dining and vibrant nightlife concepts in India, the company operates iconic brands such as 'Lord of the Drinks,' 'Tamasha,' and 'The Flying Saucer Cafe,' across major metropolitan cities like New Delhi, Mumbai, and Pune. With over 25 outlets, First Fiddle serves more than 500,000 customers monthly, making it one of the largest casual dining companies globally.

Renowned for its commitment to customer satisfaction and ever-evolving dining experiences, First Fiddle has also received numerous prestigious accolades, including awards from 'Times Nightlife' and 'GQ.'

Role Description

The Food and Beverage Supervisor is an on-site, full-time role located in Noida. The role involves overseeing day-to-day operations of food and beverage services to ensure optimal service standards and customer satisfaction. Responsibilities include supervising team members, managing schedules, maintaining quality and hygiene standards, attending to customer needs, and collaborating with the management team to improve service offerings and processes.
Qualifications

Strong Supervisory Skills to lead and manage team members effectively
Proficiency in maintaining high Service Standards and ensuring adherence to quality and hygiene protocols
Experience in Food Service and Customer Service, ensuring an exceptional dining experience
Excellent Communication and interpersonal skills to interact with staff and customers effectively
Ability to work in a fast-paced hospitality environment
Relevant prior experience in food and beverage management and operations
Degree or certification in Hospitality Management or a related field is preferred