Senior Lead, Common Services Centres; CSCs and Post Offices

Senior Lead, Common Services Centres (CSCs) and Post Offices

Location:

Delhi NCR (Noida), India
1-Year Contractual Position
Are you a change maker who wants to play a pivotal role in restoring vision for millions of people in low-income settings across India? Would you like to work for an organisation that is a pioneer in social impact practices?
We are seeking a highly motivated, dynamic, and self-driven candidate who would like to have a challenging and meaningful career path in the social sector. Establishing Common Services Centres (CSCs) and Post Offices as points of access for reading glasses for the low-income adults is a key focus area at our organisation and requires a proactive and dynamic approach. The candidate should be dedicated and sincere towards her/his work and should always be open to learning new things.

The candidate should have in-depth subject matter knowledge, expertise, and experience. Timely and high-quality delivery of goals would be essential and will be a key performance measurement criterion. The senior lead will be responsible for adapting our organisation program frameworks to the local context, managing implementation teams, ensuring timely and high-quality program delivery, maintaining compliance with organisational standards, and contributing to organisation’s long-term growth and impact in the region.

In this pivotal role, s/he will lead the delivery of one of our newest operational models - bringing clear vision closer to communities with limited access to quality eyecare. Working at the intersection of innovation, impact, and community engagement, you will help shape the future of vision access in the country. S/he serves as a key team member in the programs team and will be based of Delhi NCR (Noida).

This is a 1-year fixed-term contract with potential for extension.

About You
You are an arranger - you like to orchestrate all elements of a Program and bring it to fruition. You are a visionary leader with expertise in spearheading people-centric initiatives, fostering growth through strategic partnerships and community engagement.
You have run Programs and love the Program cycle, and you understand the benefits of structured Program implementation.
You love working with all kinds of teams and people. You can bring them together in a smoothly running team.
You think on your feet, and you recognise the problems in the job that can sometimes deviate from plan, and are always able to quickly move to Plan

B.
Nothing gives you more satisfaction than flawless work.
You believe that technology and processes are great enablers to create efficiencies and improve productivity.

About Us
We are creating access to eyeglasses for low-income people. Clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life.
As a social organisation, social change motivates us first. Our focus is on advancing our mission objectives - to increase functioning, productivity, and income earning potential for our low-income people by correcting impaired vision with eyeglasses.
We are working to transform the systemic dysfunction which has failed to deliver eyeglasses - a 700-year-old technology - to approximately 55 Crore people in India in need of vision correction.
We serve low-income people who are more than beneficiaries for us. Our beneficiaries expect high-quality eye-screenings and eyeglasses.
To efficiently scale, we must deliver each new unit at less cost.
We run our operations on metrics and social impact measures. We leverage a range of processes and practices to get the work done.
We believe in scaling our impact, not our organisation. We are a lean team of doers.

What You’ll Do
Program Management
Oversee all program activities, ensuring timely, high-quality delivery and achievement of goals.
Monitor progress against key performance indicators (KPIs), proactively troubleshoot challenges, and adjust strategies to optimise results.
Ensure full compliance with organisational policies, donor requirements, and local regulations.
Integrate data analytics and learning into program management to drive informed decision-making and continuous improvement.

Stra…