Service Shop Foreman

Ability to direct day to day operation of a service ship with a diverse product line. Work with Service Manager and Service Advisors to coordinate repairs of customer vehicles. Meet time schedules and maintain productivity levels of tech. Maintain quality standards while maintaining a safe, clean environment and a professional atmosphere.

Essential Duties and responsibilities include the following. Other duties may be assigned.

• Evaluates all estimates for jobs to maintain profitability
• Reviews repair orders for accuracy
• Maintains a safe working environment
• Maintains a clean working environment
• Work closely with Service Manager and Service Advisors
• Other duties as assigned

Company Conformance Statement - Every employee, in addition to fulfilling the duties and responsibilities of his or her position, is expected to:

• Be safe, avoid injury and promote, through positive actions, a safe work environment
• Perform quality work within deadlines with or without direct supervision
• Interact professionally with other employees, customers and suppliers
• Maintain the confidentiality and privacy of all Company proprietary and confidential information
• Work effectively as a team contributor on all assignments
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Demonstrate regular attendance and punctuality in accordance with Company policies
• Interact well and cooperatively with other employees
• Adhere to the Company’s EEO policy and affirmative action commitments

• Supervise technicians in the repair of customer vehicles
• Supervise work flow in shop to maintain efficiency
• Supervise maintenance of shop equipment and tooling
• Supervise technicians in maintaining current training and certifications

Education and Experience:

Must have High school diploma or GED and Minimum of 3 years related experience and/or training.

• Prior supervisory and/or management experience is a plus
• Previous experience with a commercial dealership, Freightliner experience a giant plus
• Excellent communication and customer service experience
• Good attention to detail

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.