Lead Service Technician

Improve your life while changing our residents’ life

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STYL Residential is a company where careers are made, and lives are changed. Our focus on improving the lives of the residents we serve and the colleagues we work alongside has fostered an environment of shared success and individual career advancement.

STYL Residential is now hiring a Lead Service Technician to join our team at Norcross, GA.

About Us

STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience.

STYL offers opportunities for career advancement and professional development within a fast-growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance your career, come work with STYL!

Job Summary

We are looking for a hardworking individual who is looking to advance their career in maintenance services with a fast-growing company. The Lead Service Technician is responsible for the day‑to‑day maintenance operations at the property including move‑in, move‑out apartment repairs and the overall upkeep to enhance the value of the community and maximize the living experience of our residents. This position involves fixing and troubleshooting equipment, completing unit turns, and assisting the community and your team in maintaining the highest standard of customer service.

Essential Job Functions

• Schedule, monitor and perform preventative maintenance
• Ensure that work order requests are delegated and completed promptly and professionally
• Diagnose problems and repairs in HVAC, electrical, plumbing, pool, carpentry, drywall and appliances
• Maintain the premises of the building, office and grounds in clean and orderly condition
• Complete move‑out inspections and add relevant damage charges to Final Account Statement
• Manage make‑ready duties on vacant units
• Ensure residential units have been turned in a timely and efficient manner
• Provide excellent customer service to prospective and current residents
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property
• Manage dumpster corrals, trash enclosures/compactors as needed or directed
• Provide on‑call service when scheduled and perform emergency maintenance work when required
• Assist the Supervisor with monitoring inventory of parts and supplies, enter purchase orders as required
• Assist the Supervisor with scheduling and communicating with vendors and contractors
• Use mobile device to dispatch and complete service requests in a timely manner
• Ensure adherence to the company’s safety and hazard communications programs, policies and procedures
• Inspect buildings and grounds to ensure safety and cleanliness and alert the Maintenance Supervisor to items that need to be repaired
• Participate in company‑provided training such as fair housing, safety, non‑discrimination, EPA and harassment prevention
• Perform other tasks or duties as directed and assigned

Education and Experience

• 3+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required
• Renovation experience is preferred
• EPA certification Type I and II required
• CPO certification required
• Use of general maintenance equipment including hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents

Who We Are Looking For

• On‑call, after‑hour emergency service may be required with on‑call staff required to live within a minimum distance to the community for efficient response time
• Reliable transportation and a valid driver’s license
• Excellent written and verbal communication skills
• Must be highly motivated and able to work…