Passenger Boarding Bridge Technician

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Full Time Norfolk, VA, US

2 days ago Requisition

Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.

Job Title:
PASSENGER BOARDING BRIDGE TECHNICIAN

Shift

Schedule:

2 nd Shift, 4:30 PM – 12:30 AM, Friday – Tuesday, (Wednesday & Thursday off). Overtime may be required based on operational needs, emergencies, staffing requirements and other assigned duties. (6-Month training will begin on the projected start date, 1 st Shift, 8:00 AM – 4:30 PM, Monday – Friday before transitioning into shift hours, upon successful completion of the 6-month training period.

Training is intended to provide familiarization, hands‑on training and proficiency development in the operations, inspection, maintenance and repair of Passenger Boarding Bridges and associated equipment.)

Salary Range: $32.3484 - $45.5822 PER HOUR / $67,284.6048 - $94,811.0651 ANNUAL

CLOSING DATE:
This job announcement will be open until filled.

MUST SUBMIT YOUR CURRENT DMV DRIVING RECORD TO:

• A current copy of your DMV driving record (dated within the last 30 days of posting date). You can go online to request a copy of your driving record at
  www.dmv.virginia.gov

ABOUT US: Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed four consecutive years of record traffic with nearly 4.9 million passengers in 2025. Its eight commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our “Here & There For You” brand to life for every passenger and fellow employee.

We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan.

OUR MISSION: The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.

JOB SUMMARY: The PBB technician will be responsible for troubleshooting, repairing mechanical, electrical, PLC components of Passenger Boarding Bridges (PBB) and Ground Support Equipment (GSE). Preventative maintenance program of passenger boarding bridges and ground support equipment. Ensure all PBB’s and GSE equipment is kept in proper working order. This position is responsible for reporting to the Manager and Assistant Manager.

ESSENTIAL JOB FUNCTIONS: The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set to forth below to address business needs and changing business practices.

• Responsible for trouble shooting, repair of passenger loading bridges & ground support equipment.
• Able to troubleshoot PLC controlled mechanical systems.
• Respond to service call requests and resolve issues or problems in a timely manner.
• Work with vendors to acquire quotes for parts, materials, or service.
• Use of CMMS to log work orders and preventive maintenance.
• Ability to remove and replace defective parts using hoists or lifts.
• Ability to effectively communicate with NAA Operations department and airlines.
• Maintain a safe working environment.
• At times able to perform unassisted preventive maintenance or repairs.
• Will need to perform snow removal operations.
• Performs all other duties as assigned and directed.
• Administer and adhere to all Authority policies and guidelines.

KNOWLEDGE, SKILLS, AND ABILITIES: The following generally describes the knowledge, skills and abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.

• Knowledge of Computer Maintenance Management…