Field Technician

Job Overview

Peterson Cat is seeking a qualified Field Technician located in North Bend, OR. The technician will perform service activities at customer sites and maintain and repair customer and/or sales and rental fleet equipment. This role emphasizes safety, quality service, and strong customer relationships.

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components (pumps, motors, valves), and all related components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use required service software.
• Prepare required documentation including work orders, parts lists, and timecards accurately and timely.
• Ensure the assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve component failure information for accurate failure analysis.
• Project a positive professional image with customers.
• Keep customers informed on the status of work.
• Develop and maintain strong customer service relationships with all customer contacts.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

• Associate’s degree from an accredited college or technical/vocational school in Diesel Technology or a closely related field (preferred).
• Minimum of 6 years of directly related heavy equipment repair experience, preferably in a heavy industrial environment.
• Valid driver’s license with a satisfactory driving record.
• Ability to become CDL certified with a DOT Medical Card.

Competitive wages, generous benefits, and opportunities for career advancement within a family‑owned and operated business.

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.