CFS Shipping Associate

Shipping Associate

Location: Whitsett, NC

1st Shift: 6:30am-3pm, Monday through Friday

Pay Rate: $18/hr

The Shipping Associate plays a critical role in ensuring customer orders are accurately prepared, packaged, and shipped on time. This position supports high-volume device shipments, custom-configured systems, and kitted orders across a variety of customers, including enterprise, education, and government accounts. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced, deadline-driven environment.

• Prepare, package, and ship customer orders according to standard operating procedures and customer-specific requirements.

• Verify serial numbers, part numbers, and quantities prior to shipment to ensure accuracy.

• Accurately scan shipments into ERP or warehouse management systems (such as SSC, SAP, or similar platforms).

• Coordinate with supporting teams—including provisioning, etching, and returns—to support on-time delivery.

• Generate and apply shipping labels (Fed Ex, UPS, DHL, freight carriers) and maintain documentation for tracking and compliance.

• Assist with inbound/outbound freight audits and help resolve shipping discrepancies.

• Maintain a clean, safe, and organized work area consistent with 5S and facility safety standards.

• Support cycle counts, stock verification, and general inventory accuracy.

• Communicate delays, damages, exceptions, or issues to leadership immediately.

• Participate in continuous improvement initiatives to enhance accuracy, efficiency, and workflow.

• High school diploma or equivalent required; associate degree preferred.

• 1–3 years of experience in shipping, warehouse, or logistics; experience in a technology or manufacturing environment preferred.

• Experience using carrier shipping platforms such as Fed Ex Ship Manager or UPS World Ship.

• Familiarity with ERP or warehouse systems (SAP, SSC, etc.) is a plus.

• Strong attention to detail with the ability to manage multiple priorities.

• Excellent teamwork, communication, and time-management skills.

• Ability to lift up to 50 lbs. and stand for extended periods.

• Reliable, punctual, and comfortable working in a high-volume, fast-paced environment.