Maintenance Technician

• Location 5301 S. CROATAN HWY,NAGS HEAD, NC, 27959,United States
• Base Pay $19.00 - $22.00 / Hour
• Job Category 1
• Employee Type Full Time Non-Exempt

A Maintenance Technician is more than just a repair expert; they are the unsung heroes of the hospitality industry. They ensure that every property operates smoothly, every guest experience is seamless, and every small detail—whether it’s a leaky faucet, a flickering light, or a temperamental air conditioner
—is taken care of before it becomes a problem.

They are problem-solvers, troubleshooters, and skilled craftsmen
, responsible for maintaining the structural integrity and aesthetic appeal of hotels, resorts, and vacation rentals. Whether they’re fine-tuning an HVAC system or patching up drywall
, they take pride in their work, knowing that their attention to detail shapes the guest experience.

* This is a full time, year round position with medical, dental, vision, Paid PTO, 401k match and more.

*$250.00 sign on bonus

• Complete maintenance tasks and projects, traveling between multiple worksites each day.
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections.
• Respond to guest issues (assigned work order) regarding maintenance, as needed including but not limited to:
• Basic HVAC repair
• Basic electrical knowledge.
• Paint, clean, and troubleshoot repairs inside homes.
• Drywall, and basic carpentry skills.
• Establish and maintain open, collaborative relationships with team members and management team.
• Correspond on a regular basis with your local management team and team members.
• Be available and willing to assist your colleagues and management team when necessary.
• Provide cross-coverage with housekeeping department when necessary to ensure urgent issues are addressed.
• Assist in ground maintenance and upkeep.
• Collect and remove trash and debris.
• On-call service for after hour's emergencies, rotating with another team member.
• Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs.
• Coordinate with third-party service providers.
• Evaluate the condition of the vacant units.
• Attend all mandatory individual and team meetings.
• Highly organized.
• Reliable, ability to meet deadlines, and a team player.
• The ability to follow-up and follow through with assigned tasks.
• Self-motivated and customer service oriented.
• Ability to see projects through to completion.
• Great with customers.
• Collect and remove trash and debris.
• Ability to regularly lift over 20 lbs.
• Applicants must have reliable transportation.
• Applicants must be willing and able to work overtime for emergency calls which may include weekends, holidays and after hours.
• Applicants must have a valid driver’s license and insurance.
• All applicants will be required to a background screening
• Other responsibilities as assigned - because every day looks different.

Village Realty is a local property management, vacation rental and real estate sales firm managing over 900 exceptional Outer Banks rental properties, spanning from Corolla to Nags Head, as well as Manteo and Hatteras Island. Our mission is to create memorable and consistent experiences for our clients and customers and provide a rewarding environment for our employees.

Village Realty is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Village Realty makes hiring decisions based solely on qualifications, merit, and business needs at the time.