Game Tech

Location

Malibu Jack's, North Richland Hills

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact. Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to indoor and outdoor family entertainment centers across the country.

From the first smile at the front door to the last high‑five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long‑term career, there’s a spot for you here.

Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone’s contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.

If you’re service‑minded, motivated, and ready to be part of something fun and meaningful, we’d love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day.

Arcade Game Technicians are responsible for the repair and maintenance of the attractions and arcade games. With direction from the technical manager, they perform all preventative maintenance on machines and fix machines that are broken. During operational hours, they also handle calls about games not functioning properly, maintain stocking levels in instant win games, and keep the facility clean.

• Handles calls on the game floor, bowling, and simulators.
• Performs basic preventative maintenance on machines.
• Informs Technical Manager of potential machine problems.
• Assess every game every week.
• Complete weekly projects and tasks.
• Complete weekly maintenance sheet as assigned by Technical Manager.
• Complete weekly cleaning checklist.
• Maintain a neat and orderly workshop.
• Ensure that all self‑contained games are stocked with prizes.
• Maintain a safe work environment and ensure staff follow all safety rules.
• Maintain game appearance and stocking throughout open hours.
• Other duties as assigned.

• No prior experience or training. Some mechanical background preferred.
• Working knowledge of the Internet and Microsoft Office Professional.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one‑on‑one and small group situations to guests, clients, and employees.
• Ability to add and subtract two‑digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of fractions and weight measurement, volume, and distance.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Arcade Game Technicians must have a technical disposition. This is an entry‑level technical position, so many of the skills can be taught, however these attendants must have a natural attention to detail, willingness to learn, self‑drive, and technical mindedness.
• Position requires consistent activity, such as walking, bending, and lifting.
• Must be able to work holidays and weekends.
• Employment may require background check.

Five Star Parks & Attractions participates in the E‑Verify program.

Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

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