Café manager

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

• English

3 years to less than 5 years

On site – Work must be completed at the physical location. There is no option to work remotely.

• Food service establishment
• Hospitality industry

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Computer and technology knowledge

• Electronic cash register
• Point of sale system

• Operations

• Security and safety – Criminal record check

• Fast-paced environment
• Work under pressure
• Attention to detail
• Standing for extended periods

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Ability to multitask

• Gratuities

• Learning/training paid by employer
• Variable or compressed work week