Observatory FOH Server

Job Description

Posted Tuesday, February 24, 2026 at 8:00 AM

Proud to be 100% Canadian‑owned, Northland Properties are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well‑known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest‑growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Elevated Dining Server

Department: Full‑Service Dining

Reports to: Assistant Manager, Full‑Service Dining

Role Status: Part Time / Seasonal / Hourly

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge.

We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

We are looking to recruit an enthusiastic server to provide an exceptional and memorable dining experience for our guests. The server will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner and inform management of potential service and product issues before they arise. The Fine Dining Server will also perform opening duties to prepare for service and closing duties at the end of your shift.

• Provide exceptional service, romance food and knowledgeable sell and up‑sell mocktails, cocktails, wine and craft beer
• Serve guests in a prompt and courteous manner, within the seating limits to ensure proper table flips for the next reservation
• Provide the ultimate guest experience, get to know your guests and create an environment that they want to experience again
• Maintain cleanliness and organization of the restaurant and wait stations
• Polish glassware, wine glasses and cutlery to the required standard
• Create the proper ambience and atmosphere in the restaurant and adjust as the evening progresses
• Knowledgeably recommend wine and drink pairings to the food menu for the guests
• Go above and beyond in recognition of special occasions for the reservations
• Support other service team members
• Other duties as required

This position reports directly to the Assistant Manager, Full‑Service Dining.

• Serving It Right Certificate required
• WSET or other professional wine training or certification is an asset
• Experience serving in an elevated restaurant environment
• Possess excellent customer service, organizational and communication skills
• Ability to work in a fast‑paced environment
• Personable, friendly and outgoing
• High energy and strong work ethic

Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

$17.85/hour + gratuities

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants…