Front Desk Reception & Security

Professionally greet visitors, vendors, and Crate and Barrel associates at the Crate & Barrel Corporate office in person and by telephone. Possess knowledge of corporate departments, personnel in those departments, and other Crate locations and their functions to be able to connect callers with the appropriate parties.

This is an on-site position (Monday through Friday) based out of our Northbrook, IL office.

A day in the life as a Front Desk Reception & Security...

+ Create and issue associate s and manage access control.

+ Manage Visitor Management System, issue visitor badges and maintain visitor logs.

+ Possess a complete understanding of applicable company systems, policies and procedures.

+ Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide.

+ Communicate effectively and efficiently with all company associates and business contacts.

+ Perform basic security procedures and assist with security responsibilities, as needed. Disable and enable the building security alarm system; know the appropriate procedures for whom to call when problems or emergencies arise.

+ Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

What you'll bring to the table...

+ Strong communication and interpersonal skills; ability to effectively communicate and partner with a broad range of personalities and roles

+ Strong organizational skills and a high level of attention to detail

+ Service-oriented and customer-focused (internal and external)

+ High degree of proficiency with Google Workspace office products

+ Good reading and written language skills (English)

We'd love to hear from you if you have...

+ 1 year previous customer service-related position; retail sales experience a plus

+ High school diploma/GED or equivalent

+

Experience with general office equipment, including computer and printer, Microsoft Office Suite (Word, Excel, PowerPoint), company email system, multi-line telephone, copier/scanner, fax machine, calculator

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance:
The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.