On-Call Concierge

The Lodge of Northbrook is recruiting for a hospitality focused On-Call Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community.

Starting Pay: $18 per hour

Available

Shifts:

This is an on-call position with shifts available Monday–Friday from 3:30 p.m. to 9:00 p.m. and weekends from 10:00 a.m. to 2:00 p.m. Flexibility to work these hours is required.

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

EEO Employer

• Job Identification 37692
• Posting Date 07/01/2026, 10:18 PM
• Job Schedule Part time
• Locations 2150 Founders Drive, Northbrook, IL, 60062, US