Associate Account Manager, B2B

The Associate Account Manager supports the Senior Account Managers in managing and growing key enterprise accounts. This role will have a hand in strategic proposals, new business and existing sales support, project coordination, monthly reporting, and marketing initiatives. The ideal candidate is highly organized, extremely professional, analytical, and comfortable working in a fast-paced retail environment with multiple stakeholders and timelines.

A day in the life as an Associate Account Manager, B2B...

+ Support Senior Account Managers in day-to-day account operations, ensuring multiple projects progress on time and within scope

+ Assist in the preparation of pitch decks, client presentations, meeting agendas, product assortments, and pricing proposals

+ Maintain accurate and up-to-date account records, contracts and pricing

+ Track sales performance, inventory availability, and demand forecasts; flag risks and opportunities proactively

+ Draft and manage day-to-day client communications, including meeting recaps, timelines, and action-item follow-ups to ensure accountability

+ Monitor invoicing, billing accuracy, and financial remittance in partnership with Care and Finance Teams

+ Coordinate product samples, testing, and approvals to ensure quality standards and timely execution

+ Assist with local installations, site visits, and onsite client meetings

+ Identify and recommend process improvements to enhance account efficiency, scalability, and client experience

+ Provide ad-hoc reporting and insights to support account strategy, renewals, and growth opportunities

What you'll bring to the table...

+ Experience supporting strategic retail accounts

+ Familiarity with retail buying cycles, assortment planning, and promotional calendars

+ Strong analytical skills with attention to detail

+ Proactive, solution-oriented mindset

+ Ability to handle confidential business and customer information

+ Passion for retail, product, and customer experience

We'd love to hear from you if you have...

+ Bachelor's degree in Business, Merchandising, Retail Management, or a related field preferred

+ 2-3 years of experience in retail account support, wholesale sales, sales operations, merchandising, or planning

+ Strong organizational skills with the ability to manage multiple deadlines and seasonal priorities

+ Excellent written and verbal communication skills

+ Proficiency in Microsoft Excel, PowerPoint, and/or Google Workspace; CRM and ERP experience preferred

+ Comfort working with data, reports, and sales metrics

+ Ability to collaborate cross-functionally in a matrixed retail environment

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance:
The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.