Customer Operations Lead — Service & Process Excellence
Job in
Northbrook, Cook County, Illinois, 60065, USA
Listed on 2026-07-02
Listing for:
Old World Industries
Full Time
position Listed on 2026-07-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Old World Industries in Northbrook, Illinois, is seeking a Supervisor of Customer Operations to lead the customer service team. This role is essential in ensuring effective order management, team coaching, and meeting customer requirements.
The ideal candidate will have over 5 years of experience in sales or customer service, along with a Bachelor's Degree in Business or Supply Chain. Responsibilities include managing KPIs, problem-solving, and providing leadership to the Customer Support team.
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