Senior Technical Program Manager

Overview

The Senior Program Manager / Senior Agile Project Manager is a crucial role within the Technology team, responsible for overseeing or driving the planning, execution, and coordination of medium to large programs involving multiple teams. This role supports the full lifecycle from discovery through delivery, monitors progress, reports to stakeholders, and contributes to the development and implementation of program management and agile best practices.

• Orchestrate the end-to-end delivery of enterprise-scale payments initiatives, including the migration to a new payment provider, the modernization of backend payment rules, and the standardization of business logic across all selling channels
• Partner closely with product management, engineering, and design leadership from discovery through delivery and execution
• Lead executive-level forums to facilitate critical decision-making, applying an enterprise mindset to navigate complex program trade-offs and ensure strategic alignment across the organization
• Monitor overall program progress, manage interdependencies, identify and mitigate risks, and provide comprehensive status reports to stakeholders, including leadership
• Contribute to the development and implementation of program management and agile best practices across the organization
• Lead large cross-functional teams, fostering a collaborative and high-performance environment
• Mentor other program managers or agile practitioners within the organization
• Facilitate complex planning sessions and problem-solving workshops
• Drive continuous improvement initiatives within program execution and agile practices

• Deep expertise in program & agile methodologies (e.g., Scrum, Kanban, SAFe, Lean)
• Strong executive communication & influencing skills, with the ability to engage senior leadership
• Advanced stakeholder management capabilities across various levels and functions
• Ability to manage program scope, budget, timelines, and quality effectively
• Excellent problem-solving, risk management, and dependency management skills
• Proficient in agile & project tooling
• Ability to build structure within ambiguous environments, leading through influence.

• 8+ years of experience in a technology environment
• 5+ years of experience in managing complex programs or in a senior agile role (e.g., Senior Scrum Master, Agile Coach).
• Bachelor’s degree in a related field or equivalent work experience
• Previous experience with implementation of Adyen or similar unified commerce financial technology platforms is a plus.