Sales Platform Manager

Summary

This position will be responsible for managing Sales Compensation applications used s will include roadmap planning, implementation, support, and modernization. Stakeholder management, application availability, system and people performance will be part of the critical responsibilities. The ideal candidate should be technically proficient, have exceptional leadership skills, and have a keen understanding of using business applications to deliver efficiency, automation, and productivity.

• Provide leadership and direction to direct / indirect reports covering multiple business applications
• Set clear goals, objectives, and performance expectations for the team
• Coach, mentor, and develop team members, enabling their professional growth
• Oversee the planning, deployment, development, configuration, testing, and ongoing maintenance of business applications
• Collaborate with stakeholders to define and strategize application product roadmaps, requirements, and priorities, and build consensus
• Establish and enforce application governance practices, including change management, release management, and documentation
• Monitor application performance, availability, and scalability, taking proactive measures to optimize performance and minimize downtime
• Manage relationships with application vendors, including contract negotiations, service level agreements, and performance evaluations
• Act as a liaison between IT and other business units, facilitating effective communication and understanding
• Collaborate with business stakeholders to understand their application needs and align IT strategies with business objectives
• Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation
• Stay updated with industry trends, emerging technologies, and best practices in application management
• Collaborate with the IT leadership team to define and execute the IT roadmap, aligning it with business objectives
• Foster a culture of continuous improvement within the team, encouraging innovative ideas and process enhancements

Bachelor's degree in computer science, Information Technology, or related field, or equivalent in training and experience

• At least 3 years in a leadership/supervisory role
• At least 10 years’ overall IT delivery experience
• Performed leadership roles in multiple large enterprise application implementation projects
• Must have some form of people/performance management experience

• Direct experience and a good understanding of Sales Compensation concepts
• Familiar with best practices about technology design and management, web applications, low code, SaaS, architecture integration, managing high-volume databases, and reporting
• Experience with enterprise application governance aspects like IT security, compliance, disaster recovery policies, etc
• Strong written and verbal communication skills
• Demonstrated ability to build partnerships with business, technical, governance, and other t
• Able to work in a dynamic and fast-paced environment
• Responsive, organized, and able to multitask well.
• Possess a learning mindset and stay up to date with the latest AI and automation advancements

• Experience with any major cloud platform for application hosting, storage, and reporting (Azure preferred)
• General concepts in the areas of data engineering