Senior Manager, IT Strategic Vendor Management

Responsibilities

• Evolve the design and execution of the vendor management strategy framework to evaluate partnerships and provide regular updates on upcoming renewals, opportunities for optimization and overall vendor performance.
• Evaluate potential vendors and service providers and ensure alignment with IT strategy and goals.
• Partner with IT stakeholders and Sourcing to manage and negotiate supplier agreements.
• Build and manage relationships with internal stakeholders to understand their needs and ensure vendor services meet those needs.
• Oversee and manage strategic and large vendor contract renewals and support negotiation extensions or terminations as needed.
• Implement and coordinate a vendor engagement model with strategic vendor and internal stakeholders to ensure vendor performance and alignment with IT strategy
• Establish and implement vendor performance metrics and KPIs, and create and publish IT metrics to ensure quality, timely and consistent delivery and progress against strategy.
• Organize and conduct regular performance reviews and audits to ensure vendors meet or exceed expectations.
• Address and resolve vendor performance risks and issues and implement corrective actions.
• Ensure vendors comply with regulatory requirements and company policies.
• Develop and maintain a vendor risk management framework.
• Manage, in conjunction with asset management resources, the tracking of software/hardware assets and consumption of on-premises and cloud-based entitlements.
• Establish and/or approve internal and external policies, standards and processes for vendor interaction.
• Support the vendor selection process, including RFPs, RFIs, and vendor assessments in partnership with IT stakeholders and UL Solutions’ Sourcing organization.
• Stay current with industry trends and best practices in vendor management.
• Identify opportunities for process improvements and implement changes to enhance vendor management practices.
• Lead initiatives to optimize vendor performance and value.
• Lead, mentor and foster a collaborative global team to deliver vendor management services and meet organizational objectives.
• Manage performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
• Performs other duties as directed.