Product Manager Model N, Pricing & Customer Engagement

Purpose & Scope

As the Product Manager, Model N, Digital Engagement Platforms, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our Agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution focuses on aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability focuses on the growth and development of individuals within a specific expertise area.

• Lead end-to-end ownership of the Model N ecosystem supporting commercial, government pricing, and managed care operations
• Act as the primary liaison between business stakeholders (Market Access, Finance, Compliance) and IT for Model N and Gross to Net (GTN) related initiatives
• Drive system strategy, governance, and continuous improvement aligned with revenue management objectives
• Ensure compliance with regulatory requirements including those from the Centers for Medicare and Medicaid Services (CMS)
• Support enterprise-wide processes across pricing, contracting, rebates, and payment validation

• Own and manage all Model N modules including Master Data, Pricing, Contract Management, Sales, Chargebacks, Rebates, Government Pricing, and Medicaid Rebates.
• Lead Model N SaaS upgrade cycles end-to-end including impact analysis, regression testing, defect resolution, and business validation
• Manage internal system enhancements and code/configuration changes to meet evolving business and regulatory requirements
• Lead system lifecycle activities including requirements gathering, configuration, UAT, deployment, and production support
• Manage release management including planning, scheduling, deployment, and post-release validation
• Oversee incident and problem management with root cause analysis and timely resolution
• Handle change requests including intake, prioritization, impact assessment, and delivery coordination
• Oversee Government Pricing processes including AMP, ASP, Best Price, Non-FAMP, IRA price types, and regulatory submissions
• Ensure compliance with Medicaid Drug Rebate Program, 340B, and Federal Supply Schedule requirements
• Manage Medicaid rebate processing and Managed Care Organization claims processing
• Support rebate invoicing, dispute resolution, and state-level Medicaid compliance activities
• Own and optimize Validata processes for managed care payment validation and reconciliation
• Analyze and resolve underpayments, over payments, and claim discrepancies across payer channels
• Lead discount reallocation processes ensuring accurate allocation across commercial and government channels
• Partner with Finance to ensure alignment with GTN calculations and revenue recognition
• Establish, enforce, and continuously improve data governance policies, standards, and controls
• Support internal and external audits including SOX compliance, documentation, and evidence management
• Ensure audit readiness across pricing, rebate, and government reporting processes
• Develop KPIs, dashboards, and reporting for pricing, rebates, and compliance metrics
• Design and manage data warehouse integrations to support Model N reporting and analytics
• Build and oversee ETL pipelines using IBM Info Sphere Data Stage, Informatica Power Center, and Control-M scheduling

• Bachelor’s degree in information Systems, Computer Science, or related field
• 5+ years of experience in revenue management systems, IT business systems, or commercial operations
• Hands‑on experience with Model N including SaaS upgrades, implementations, and configuration/code enhancements
• Proven experience leading upgrade cycles, regression testing, and production releases
• Strong knowledge of pharmaceutical pricing, contracting, rebates, and Market Access operations
• Understanding of government pricing regulations including AMP, Best Price, Medicaid, and 340B
• Experience with discount reallocation and GTN processes
• Strong experience in release management, incident management, and change management processes

This position is hybrid and based in the US. Astellas offers a hybrid working solution that allows time to connect with…