Senior Desktop Engineer

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Full-Time Exempt Employee Northbrook, IL, US

6 days ago Requisition

Salary Range: $75,000.00 To $85,000.00 Annually

Join Our Team at Hu Friedy Group  – Innovating Excellence in Dental Instrument Manufacturing

Hu Friedy Group  is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, hand-crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, Hu Friedy Group  provides a unique combination of world class products, value-added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients.

Working at Hu Friedy Group  is so much more than a job, as every employee has a part in driving and supporting the organization’s inspirational vision to be a global force in advancing dental performance through Best-In-Practice dentistry that improves lives around the world.

This is a hybrid position that will be onsite 3 days per week in our Northbrook, IL office location.

The Senior Desktop Engineer plays a critical role in ensuring the stability, security, and efficiency of desktop computing environments across the organization. This position is responsible for designing, implementing, and maintaining desktop infrastructure, including hardware, software, and network configurations, to support business operations. The role requires proactive identification and resolution of complex technical issues, minimizing downtime and enhancing user productivity. The Senior Desktop Engineer collaborates closely with cross-functional teams to deploy new technologies and improve existing systems, aligning IT solutions with organizational goals.

Ultimately, this role drives continuous improvement in desktop services, ensuring a seamless and secure end-user experience throughout the enterprise.

The Senior Desktop Engineer develops d evelops, designs and engineers solutions for desktop software, hardware and mobile devices. This individual researches evaluates, tests and implements enterprise-wide desktop solutions. The Senior Desktop Engineer designs and implements complex automated software delivery solutions and computer imaging. This role is responsible for documenting solutions to problems and developing end-user guidelines and will provide training for hardware and software solutions they support.

Additionally, the individual will develop, document, modify and train global IT personnel on enterprise computing process’ and procedures.

• Designs, configures and implements complex desktop hardware and software solutions.
• Researches, evaluates and recommends client software and hardware solutions.
• Works with vendor support on evaluation and implementation of new technology.
• Develop and implement complex technologies including but not limited to, imaging services, endpoint protection, backup solutions and process automation.
• Provide training for hardware and software solutions they support.
• Develop, document, modify and train global IT personnel on enterprise computing processes and standard operating procedures.

• Designs, configures and implements complex PC cybersecurity solutions
• Administration and implementation of PC Endpoint Detection/Response (EDR) solutions and vulnerability assessment solutions.
• Remediation of workstation and email cybersecurity incidents

• Create, maintain and support network accounts, computer accounts, email accounts, and group memberships
• Create, maintain and support network printers, file access, group mailboxes, network and desktop security
• Create, maintain and support Active Directory user, computer and group objects within multi-domain environment.
• Create and maintain Exchange mailboxes, Distribution list and public folders.