AI Product Manager

About the position

The AI Product Manager serves as the bridge between business operations and AI technology by identifying opportunities for AI-driven innovation, prioritizing initiatives, and overseeing the development and adoption of AI products and solutions across the organization. This role partners with department leaders and technical teams to ensure AI investments deliver measurable business value, operational efficiency, and scalability.

• Develop and manage the organization's AI product roadmap, prioritizing initiatives that align with strategic business goals.
• Partner with leaders across recruiting, credentialing, revenue cycle, finance, operations, marketing, and clinical support functions to identify high-impact AI opportunities.
• Gather business requirements, define use cases, and translate operational challenges into AI product solutions.
• Lead cross-functional AI projects from concept through implementation, adoption, and continuous improvement.
• Establish success metrics, KPIs, and reporting frameworks to measure AI product performance and business impact.
• Coordinate with technical teams, vendors, and stakeholders to ensure timely delivery and successful deployment of AI solutions.
• Develop governance standards, documentation, workflows, and best practices for AI product management.
• Serve as the organization's AI product champion, driving adoption, education, and change management initiatives.
• Identify, evaluate, and prioritize AI use cases that improve efficiency, reduce costs, increase revenue, or enhance user experience.
• Oversee the development and optimization of AI-powered applications, copilots, chatbots, agents, workflow automations, and decision-support tools.
• Utilize AI analytics and user feedback to continuously improve product performance, adoption, and business outcomes.
• Evaluate emerging AI technologies, vendors, and platforms to ensure the organization remains at the forefront of innovation.

• Bachelor's degree in Business, Technology, Computer Science, Engineering, Healthcare Administration, or related field required.
• Minimum 5 years of product management, business operations, technology, or project management experience.
• Experience managing software, digital products, automation initiatives, or technology implementations.
• Strong analytical, problem-solving, and stakeholder management skills.
• Demonstrated ability to lead cross-functional projects and drive organizational change.

• Health
• Dental
• Vision
• 401k & Match
• Paid time off