Head of ServiceNow Platform & IT Service Management
Job in
Northbrook, Cook County, Illinois, 60065, USA
Listed on 2026-07-14
Listing for:
IDEX Corporation
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Project Manager, AI Business & Operations, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
IDEX Corporation seeks a Manager to lead the Service Now Platform & Service Management initiative. You will own the platform strategy, governance, roadmap, and continuous improvement across ITSM capabilities, working with PMO and enterprise architecture to align investments with business needs.
You will oversee Service Now vendors and partners, drive automation and AI adoption, establish SLAs and KPIs, and deliver governance and reporting that informs leadership on platform priorities.
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