IT Business Systems Analyst

Job Summary

The IT Business Systems Analyst – II participates in initiatives of all sizes across the supported Business Function. The role involves collaborating with business and IT peers, contributing to solutions that adhere to good data design, and creating insightful data visualizations to drive impactful business decisions. The position supports a cloud‑first IT strategy, working with systems such as SAP, Salesforce, Workday, Azure, Service Now, and Tableau.

• Assist in developing solutions through the systems life cycle, following through requirements, testing, configuration, and implementation.
• Capture and document business needs and deliver functional and technical requirements to development teams.
• Create and modify insightful data visualizations and reporting for decision makers.
• Contribute to projects in consultation with IT Security, Infrastructure, Business Owners, and Vendors, implementing projects through all phases as an active participant.
• Ensure all deliverables are completed in accordance with project‑management methodology and communicate status frequently.
• Participate in evaluating future business systems, system/product selection, and evaluation.
• Assist in defining, testing, and performing quality assurance to keep business systems current and reliable.
• Perform operational activities on projects and enhancements, including monitoring resource needs, preparing documentation, status reports, and key issues or change controls.
• Support the overall health of business systems through issue tracking and cross‑functional alignment.

• Education: Bachelor’s degree in Information Technology/Computer Science or equivalent.
• Years of
  
  Experience:
  
  3+ years of related professional work experience.
• Other attributes: Experience in change processes, participation in change boards; knowledge of systems capabilities and business operations; basic business test execution and planning/coordination experience; strong oral and written communication, organization, and time‑management skills; ability to learn and apply business knowledge to improve solutions and processes.

• Scope typically within a single functional area or work team, may coordinate across multiple functions.
• Communicates regularly in writing and verbally with internal and external stakeholders.
• Employs established procedures to handle routine challenges; decisions governed by policies; seeks guidance for exceptions.
• Decisions may impact profit or loss but are governed by organizational policies.
• No strategic influence on planning or execution.

Estimated base pay: $68,600 – $90,500.

Actual base pay may vary based on education, training, skills, qualifications, experience, and role scope.

• Incentive program available to all full‑time employees.
• Comprehensive benefits package: two medical plan options, health savings plan with company contribution and match, dental and vision benefits, well‑being incentive program.
• 401(k) plan with employer contribution of 10 %–13 %.
• Life and disability insurance.
• Paid time off.
• Flexible work arrangements.

Employees in Canada can learn more about their rights under the Canadian Human Rights Act.