Associate Manager - Business Solutions - Order-to-Cash & EDI

Associate Manager
- Business Solutions
- Order-to-Cash & EDI About Barilla

At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.

Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.

Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.

Are you ready to add your unique flavor to our journey?

The BPS Associate Manager provides support to the Americas, specifically to end user systems, processes, projects and other systems as needed. This individual will actively partner with the business team to provide support, assess new IT requests, and identify the proper modification to the IT solution to enable business process changes, aligning with Corporate Processes. This position provides leadership and process expertise during all project phases and ongoing user support after implementation of Barilla’s IT systems and processes.

The SAP BPS Associate Manager will support, enhance, and optimize our SAP landscape across the Americas region. This role combines technical development, EDI integration expertise, and functional understanding of OTC processes to deliver robust, scalable business solutions. The ideal candidate brings strong hands‑on ABAP capability, deep familiarity with IDocs and EDI standards, and proven experience supporting end‑to‑end OTC processes.

This is a hybrid role based out of Northbrook, IL.

• Project management and leadership during all project phases (Requirements, solution evaluation, implementation, closeout) in alignment with corporate business and IT strategies
  
  Design, develop, test, and maintain custom ABAP objects including RICEFW components (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Utilize modern SAP development tools such as OOPs ABAP, CDS Views, BAPIs, BADIs, User Exits, OData services
• Troubleshoot and optimize code for performance and maintainability.
• Provide technical support for all EDI communications between the company and customers, vendors, and 3PLs, including IDoc processing, error resolution, and mapping updates
• Work with X12, EDIFACT, XML, and other formats as needed; collaborate with middleware teams (e.g., PI/PO or third‑party EDI providers).
• Maintain EDI partner profiles, port configurations, and message types.
• Support OTC processes including order management, pricing, billing, credit, chargebacks, and rebates, leveraging examples found in SAP SD/OTC consultant profiles
• Identify system improvements, analyze business requirements, and propose SAP‑aligned solutions.
• Collaborate with cross‑functional teams to ensure OTC process alignment across systems.
• Lead or participate in project phases including requirements gathering, solution design, testing, go‑live, and hypercare
• Work directly with end users and global SAP experts to align with corporate standards.
• Provide documentation, training, and ongoing Level 2/3 production support.
• Other duties as assigned.

• Bachelor’s degree or specialized training / equivalent work experience preferred
• Strong communication, interpersonal and influencing skills
• 5+ years of SAP ABAP development including modern frameworks and enhancement techniques.
• Strong EDI/IDoc experience, including functional and technical mapping, partner configuration, and troubleshooting.
• In‑depth knowledge of SAP OTC processes, especially within SAP SD.
• Hands‑on expertise with tools such as ABAP Workbench, Enhancement Framework, BAPIs, BADIs, RFCs, etc.
• Familiarity with middleware (SAP PI/PO, Gentran, Sterling, or similar)
• Experi…