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Hybrid Help Desk Technician — Bilingual; Spanish/English
Job in
Northbrook, Cook County, Illinois, 60065, USA
Listed on 2026-09-04
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Old World Industries in Northbrook, IL is seeking an experienced IT Help Desk Specialist to support end users with hardware, software, and network issues. This hybrid role requires in-office presence 3+ days per week and a focus on timely, friendly service.
You will manage user accounts in Active Directory/Entra , respond to requests via phone and email, install devices, and document procedures. Bilingual English/Spanish skills are highly preferred, with ITIL/Fresh service experience a plus.
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