Regional Director

Overview

The Regional Director of Stores is a critical executive leadership position responsible for driving operational excellence, financial performance, and a world-class customer experience across a designated geographic region. This role involves overseeing a diverse portfolio of stores and leading a team of District Leaders to achieve organizational goals. The ideal candidate is a strategic thinker with a proven track record in retail operations, talent development, and high-level P&L management.

This position is a People Leader role. This position is based in Chicago, IL and covers the entire Central Region.

• Develop and execute regional business strategies that align with corporate objectives to maximize market share and profitability.
• Analyze regional performance metrics to identify trends, opportunities, and risks, implementing corrective actions where necessary.
• Foster a culture of high performance and accountability, ensuring all stores consistently meet or exceed sales targets and KPIs.
• Ensure consistent execution of brand standards, visual merchandising guidelines, and operational procedures across all locations.
• Manage the regional budget, including labor costs, shrink prevention, and capital expenditures, to ensure optimal financial health.
• Oversee new store openings, renovations, and closures within the region, coordinating with real estate and construction teams.
• Lead, mentor, and coach District Leaders to build a strong pipeline of future leaders.
• Implement effective recruitment and retention strategies to ensure the region is staffed with top-tier retail talent.
• Promote a diverse and inclusive work environment that encourages collaboration and professional growth.
• Champion the brand's customer service philosophy, ensuring a seamless and personalized experience for every guest.

• Proven experience managing a regional P&L exceeding $250M+ in annual revenue.
• Demonstrated success in leading large-scale teams through organizational change and market expansion.
• Ability to formulate business strategies and translate vision into actionable plans for the region.
• Proficiency in interpreting complex data and KPIs to drive informed decision-making and operational efficiency.
• Expertise in identifying talent, mentoring leaders, and building robust succession plans across multiple locations.
• Excellent verbal and written communication skills with the ability to influence at all levels of the organization.

• Minimum of 8–10 years of multi-unit leadership experience in a high-volume retail environment.
• Bachelor’s Degree or equivalent experience
• Strong proficiency in retail technology, data analytics tools, and inventory management systems.
• Ability to travel up to 70% within the assigned region.