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Director, Technical Program Management, Supply Chain

Job in Northbrook, Cook County, Illinois, 60065, USA
Listing for: Crate & Barrel
Full Time position
Listed on 2026-07-01
Job specializations:
  • Management
    IT Project Manager, Operations Manager, Program / Project Manager
Job Description & How to Apply Below
We are seeking a highly experienced and dynamic Director of Program Management to join our organization. In this role, you will be responsible for overseeing and driving the successful execution of our Supply Chain strategic initiatives focused on transforming our Warehouse Management and Transportation Management capabilities, positioning CBH for accelerated growth.  

Your role will involve providing strategic leadership, ensuring successful implementation of the programs leveraging agile methodologies, and managing cross-functional teams to deliver high-quality results. The ideal candidate will have a strong background in program management, experience implementing warehouse management and transportation management platforms, exceptional leadership skills, a passion for executing high quality work, and driving organizational agility and continuous improvement.

+ This position is fully remote

+ This role is a People leader position

A day in the life as a Director, Technical Program Management, Supply Chain...

+ Oversee the planning, execution, and delivery of the Warehouse Modernization and Transportation Modernization strategic initiatives using agile methodologies, ensuring alignment with business goals

+ Monitor and track program progress, identifying and resolving any issues or risks that may impact delivery timelines or quality

+ Collaborate with stakeholders to identify and mitigate risks, resolve issues, and make data-driven decisions to optimize project outcomes

+ Engage and collaborate with key stakeholders, including executives, product owners, development teams, and other departments, to ensure program success

+ Manage stakeholder expectations, balancing priorities and resolving conflicts to maintain alignment with program goals

+ Facilitate effective communication and collaboration across different departments, including engineering, product management, business teams,, and operations

+ Act as a liaison between technical teams and executive leadership, ensuring alignment of priorities, resource allocation, and project dependencies

+ Communicate program status, progress, and key milestones to stakeholders, ensuring effective and timely decision-making

+ Foster strong relationships with stakeholders, promoting a shared understanding of project goals, timelines, and progress

+ Lead and mentor cross-functional teams, providing guidance and support in implementing agile practices, including Scrum, Kanban, and Lean

+ Foster a culture of transparency and continuous improvement by facilitating retrospectives and implementing lessons learned

+ Define and implement strategies to optimize program delivery, resource allocation, and risk management

+ Develop, and mentor a high-performing team of program managers, scrum masters and coaches, fostering their growth and success

+ Provide guidance, support, and ongoing feedback to team members, promoting a culture of collaboration, accountability, and continuous learning

+ Establish and maintain effective performance management processes, including setting goals, conducting performance evaluations, and providing career development opportunities

What you'll bring to the table...

+ Previous experience implementing Warehouse Management & Transportation Management capabilities, preferably Blue Yonder SaaS solutions

+ Strong knowledge and expertise in agile methodologies, such as Scrum, Kanban, and Lean

+ Proven track record of successfully implementing and scaling agile practices in organizations

+ Excellent leadership and people management skills, with the ability to motivate and inspire cross-functional teams

+ Exceptional communication and stakeholder management abilities, with the capability to influence and negotiate effectively at all levels of the organization

+ Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure

We'd love to hear from you if you have...

+ 8+ years in agile program management, including leading large-scale, complex initiatives

+ Bachelor's degree in a relevant field

+ Agile certifications (e.g., Certified Scrum Master, SAFe Agilist) are highly desirable

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable…
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