Program Manager Lead - Global Operations

Job Description

The Program Manager Lead is responsible for leading and delivering a broad portfolio of strategic initiatives that support UL Solutions' Global Operations, including but not limited to footprint, lab, field, quality, operational excellence, and other enterprise priorities. This role provides strong program and project management leadership across complex, cross-functional initiatives by developing workplans, managing execution, coordinating stakeholders, tracking risks and milestones, and driving outcomes aligned to Global Operations and enterprise strategies.

The Program Manager Lead also provides leadership, guidance, and oversight to other project managers, helping ensure consistent project management practices, disciplined execution, and alignment across the broader portfolio. As a member of the Global Operations organization, the Program Manager Lead conducts research, collects and analyzes internal and external data, prepares studies and recommendations, and identifies approaches, resources, and tools to improve the effectiveness and impact of global operations.

The role partners with business leaders, functional teams, project managers, and regional stakeholders globally on program design, project execution, stakeholder management, change management, and strategic communications.

• Strategic program and project leadership
• Leads Global Operations-related strategic initiatives and complex programs by collaborating with subject matter experts, business leaders, and operational leaders globally.
• Develop and maintain scalable project management processes, tools, and methods that can be deployed across Global Operations and for various types of initiatives
• Collaborate closely with ePMO to maintain best practice governance, processes and reporting as well as project management capabilities
• Translates corporate and Global Operations strategies into actionable program plans, including initiatives beyond footprint to support operational priorities and business outcomes.
• Identifies, prioritizes, plans, and executes activities required to support Global Operations strategies, priorities, and special initiative projects across lab, field, quality, and enterprise operations.
• Manages implementation of large, complex programs and provides overall project management leadership, governance, and support to one or more global project teams.
• Leads, coaches, and supports other project managers to strengthen project delivery, improve consistency, and ensure alignment with Global Operations priorities.
• Acts as the front-line lead for program-related activities, issues, risks, dependencies, and decisions; manages risks and takes corrective action to keep work on track.
• Business and financial analyst
• Analyzes information regarding customers, products, markets, geographies, and competitors in Lab and Operations related areas to assist in developing new and current opportunities.
• Interprets information to determine the costs and potential benefits to Lab and Operations and UL Solutions.
• Interfaces with C-Suite Executives, Business Unit Leaders and finance to develop business case and other financial measures. Partners with purchasing to develop POs and manages suppliers and vendor relationships.
• Manages the program's budget and financial performance.
• Employee engagement
• Manages stakeholders' communication.
• Supports communication and change management of the Lab and Operations strategic plan objectives to cross-functional, regional and local management in coordination with the corporate communications and change management teams.

• Demonstrated leadership ability, technical and business acumen and industry knowledge.
• Proven ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
• Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites.
• Proven ability to lead, coach, and develop project managers and project teams to deliver complex initiatives with consistent standards, governance, and accountability.
• Sound knowledge of business…