Block Advisors CSP
Listed on 2026-02-07
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Retail
Customer Service Rep, Office Administrator/ Coordinator
Overview
Our Company At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is bigger ambitions, faster transformation, and extraordinary results. It’s an exciting time to be a part of H&R Block.
At H&R Block, we are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities- Help others by delivering service that shows clients the impact of their decisions about their lives, careers, and money.
- Build client relationships that strengthen over time.
- Join as a seasonal Client Service Professional/Receptionist and focus on how to wow clients now and in the future.
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organize resources with the team.
- Other duties as assigned.
- High school diploma or equivalent.
- Sales or marketing experience (preferred).
- Experience in a fast-paced environment.
- Previous experience in a customer service environment.
- Ability to multi-task.
- Strong organizational and time-management skills.
- Computer proficiency with the ability to use Microsoft Office.
At H&R Block, we invest in our people by supporting their total well-being. Our benefits help associates plan for their health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, Better You, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with eligibility requirements:
Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. - Associate Tax Prep benefit; participation in eligible plans may apply.
We remain committed to building a Connected Culture — trust, care, and connections guide how we work together. We strive to create an environment where everyone feels safe to bring their authentic self to work and feel like they belong as part of a larger team.
You will be immersed in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who are committed to helping each other grow and support one another.
Equal OpportunityH&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range InformationThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs described by the company.
Pay Range
$11.00 - $27.00/Hr.
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