Seasonal Merchandising Service Associate - Weekends

Key Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications
• Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
• Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders
• Engages with customers when opportunity arises: understands needs, assists in locating, demonstrating, selecting, carrying, and loading merchandise; listens to and responds knowledgeably; demonstrates sincere appreciation; communicates information on stock, special orders, feature benefits, application, and warranty
• Implements in-stock procedures: moves or replaces beams & grids, rotates stock, builds products & displays using power equipment per reset/project instructions
• Identifies damaged products, removes them, delivers to Return to Manufacturer, signs off as defective
• Verifies buyback items and ensures they are prepped for shipping
• Identifies damaged/missing signage, displays, collateral and orders replacements per merchandising standards
• Confirms product pricing info is visible; resolves/replaces missing pricing labels
• Updates and validates way finding/product location signage and digital maintenance throughout store
• Ensures cross‑merchandise, side‑stack products, j‑hooks, and gravity‑feed bins are placed appropriately to drive add‑on sales
• Works with leadership to stage clearance and damaged merchandise for quick sale
• Sorts products in bins, drawers, and boxes to proper location
• Merchandises per plantogram, price, color block and places plants upon arrival
• Fills plant racks onto plant tables per plantogram to grand opening‑ready standards
• Maintains a safe, clean store: reviews completion details, ensures resets are safe, repairs/replaces displays, repairs/seals packaging, removes trash, replaces light bulbs, alerts for maintenance issues
• Detects shoplifting, theft, and security risks and reports them to management or Asset Protection
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery); conducts safety reviews, notes hazards, and keeps aisles clear
• Adheres to all safety requirements for job duties: top stock safety, reinstall safety cables, use of aisle blockers, tether lines on power equipment, spotters, safety devices
• Operates store equipment as needed (Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV, key cutter, panel saw, paint mixer, flooring cutters, compactor baler)
• Maintains point‑of‑sale signage; activates bin/beam label stock and price changes; audits and updates pricing labels inside/outside store for accuracy
• Follows state‑specific guidelines on price changes (Pricing Policy SF‑06)

• High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable

• 6 months of Lowe’s sales floor experience
• 6 months of experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
• 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment

Pay Range: $16.50 – $18.50 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with counseling and work‑life services
• Education support programs, including tuition assistance and trade skill scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe’s Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan, deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.