Sales Associate - Plumbing

Overview

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This is an excellent role for those who want to engage with customers and help them solve their home‑improvement challenges.

Whether you need a part‑time position or a place to plant yourself and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible schedules.

• Multiple top‑tier health insurance options
• Lowe’s tuition assistance program
• Company‑matching 401(k) and optional Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program for learning new trade skills

• Welcome customers, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down‑stock merchandise by replenishing empty areas on shelves
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑train in other store areas to enhance customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through the shopping or checkout experience
• Complete other duties as assigned

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and basic arithmetic (addition and subtraction) skills
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimal lifting of 25 lbs unassisted or over 25 lbs with or without an accommodation

• 6 months of retail and/or customer service experience
• Bi‑lingual skills
• Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials)

This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be required.

Environmental factors vary by location. You may work in both indoor and outdoor weather conditions, exposing you to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Constant or intermittent noises, moving or shaking objects and equipment may be present. Lifting methods vary based on role, weight, and volume; associates must follow guidelines, limiting single lifts to 75 pounds and using team lifts when needed.

Powered equipment should be used with proper training or assistance from a trained coworker.

Lowe’s Companies, Inc. (NYSE: LOW) is a Fortune 50 home‑improvement company serving approximately 16 million customer transactions a week in the United States and operating over 1 700 stores with approximately 300 000 associates. It offers a range of benefits, wellness programs, and opportunities for growth to support communities through initiatives such as safe, affordable housing and disaster relief.

Pay Range: $16.50 – $18.50 per hour. Starting rate may vary based on factors including position offered, location, education, training, and/or experience.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.