Outlet Keyholder - Selling Northbrook

Outlet Keyholder
- Selling, Full Time
- Northbrook

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with Pay Activ
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores

The Key Holder's primary responsibility is to drive sales and profit by providing assistance with customer engagement and merchandising efficiency. The Key Holder provides outstanding customer service, sells, and serves the needs of the customer in a manner that is friendly, efficient, and helpful to ensure the customer feels valued. They also support store operating efficiency including pricing, merchandise handling, stock processing, stockroom organization, and floor recovery.

The Key Holder assists the Outlet leadership team in ensuring that required store opening and closing standards and procedures are performed, providing supplemental oversight and supervision in the physical absence of other store leadership when required.

• Displays friendly and genuine behaviors that improve the service experience for customers on the selling floor, at checkout, or in the fitting room.
• Performs various points of sale register transactions including sales, returns, payments, and the counting of cash efficiently and accurately.
• Processes merchandise ensuring items are floor ready, tagged, and ticketed; completes price changes, damages/salvages, job outs; supports and administers receipt and dispatch of merchandise according to standards.
• Maintains a clean, organized, and safe selling floor and receiving/stockroom space.
• Protects company assets, adhering to all operational procedures.

• High School Diploma or equivalent required.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

• Position requires prolonged periods of standing/walking around store or department.
• May involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders.
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• Frequently lift/move up to 50 lbs.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at