Sales Support Coordinator

Company Description

Next Generation Technology, Inc. has over 25 years of expertise in helping organizations modernize legacy systems, implement AI with strong governance, and build resilient, high-performing teams. The company prioritizes execution, enabling clients to achieve measurable cost efficiencies and accelerated outcomes. Through collaboration, Next Generation shapes actionable roadmaps and delivers strategic solutions to simplify complexity and drive impactful results. With experienced industry advisors, the company provides enterprise-grade services in AI governance, cybersecurity, ERP/CRM systems, and sustainable IT strategies.

This is a full-time, on-site role based in Northbrook, IL, for a Sales Support Coordinator. The Sales Support Coordinator will assist sales teams by providing administrative support, ensuring customer satisfaction, and managing client interactions. Key responsibilities include responding to customer inquiries, maintaining accurate sales records, coordinating sales-related processes, and offering organizational and logistical support to the sales team.

• Strong Customer Service and Customer Satisfaction skills for managing relationships and addressing client needs.
• Effective Communication skills to liaise with clients and internal teams clearly and professionally.
• Exceptional Administrative Assistance capabilities to maintain accurate records and facilitate the sales process efficiently.
• Excellent Analytical Skills for evaluating data, improving processes, and supporting decision-making.
• Ability to work collaboratively with team members and independently as needed.
• Bachelor's degree in Business Administration, Communications, or a related field is preferred.
• Proficiency in sales software and CRM tools is a plus.