Sales Analyst

Position Purpose:

We are seeking a highly motivated and analytically minded Sales Analyst to support our sales team through customer outreach, performance analytics, and strategic insights. This role bridges the gap between sales execution and business intelligence, helping drive revenue growth by optimizing sales processes, identifying trends, and improving customer engagement strategies.

Responsibilities:

Customer Engagement & Inside Sales Support:

• Act as a point of contact for customers and assist in prospecting.
• Conduct prospect calls to understand customer needs and buying readiness.
• Assist in managing and nurturing prospects and re-engagement of inactive accounts.
• Provide timely follow-up communications to customers and prospects and help coordinate with account executives for larger opportunities.
• Support the sales team with presentations, bid preparation, and quote follow-up as needed.
• Support the sales team at trade shows and customer meetings as needed.

Sales Analytics & Reporting:

• Analyze customer and channel sales performance to support strategy development and provide actionable insights.
• Build and maintain dashboards and reports to provide visibility into customer and channel performance and trends.
• Track and generate regular reporting on key sales KPIs.
• Support forecasting efforts with sales trends and insights.
• Identify and highlight underperforming areas or opportunities for growth through data analysis.
• Identify and segment customers for prospect outreach strategies.
• Participate in cross-functional initiatives to improve sales processes and overall customer experience.
• Assist in the design and evaluation of inside sales scripts, playbooks, and messaging.
• Support customer meetings and trade shows by developing business reviews and presentations.
• Track and manage customer promotion performance and associated spending.

Skills & Requirements:

• Spanish fluency required (written and verbal)
• Bachelor's degree required
• 2+ years of experience in inside sales, sales operations or sales analytics
• Strong communication skills-both verbal and written-with the ability to comfortably engage with customers and internal teams.
• Proficiency in analytics tools (Excel, Power BI, Tableau)
• Proficiency in MS Power Point
• Strong understanding of sales metrics and data analysis
• Detail-oriented and organized with strong time management skills
• Self-starter with a collaborative, team-oriented attitude
• Ability to occasionally travel for customer engagements and trade shows

This opportunity offers a competitive benefits package including:

• Medical, dental, and vision coverage with wellness benefits
• Company-matching 401(k) plan
• Company-paid life insurance and accidental death & dismemberment benefits
• Company-paid identity theft insurance
• Company-paid disability
• Flexible spending and health savings accounts
• Company-paid employee assistance program
• Paid time off and paid holidays
• Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World's brands include a full line of PEAK® Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades;
BlueDEF® Diesel Exhaust Fluid and Equipment; FINAL CHARGE® PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge® SCA Precharged Heavy Duty Coolant and Thermal Charge® Heat Transfer Fluid.