Sales Operations Specialist

Savvas Learning Company seeks a Sales Operations Specialist to join our team in supporting the Learning Services Sales Organization across designated states and markets throughout the United States. The ideal candidate is a highly organized, proactive, and detail-oriented professional who thrives in a fast-paced environment. This individual will partner closely with Account Executives and serve as a key liaison between Sales, Finance, and Customer Service, ensuring seamless communication, operational efficiency, and exceptional support for both internal and external customers.

This position is expected to work in the Irving, TX office with the potential to convert to a hybrid role with onsite responsibilities after a successful period of training.

• Quote Creation:
  Create or manipulate quotes using Sales Force and Microsoft Excel adhering to all finance, business, and system policies.
• Develop and maintain a thorough understanding of state adoption programs, policies, and processes to effectively support sales initiatives and customer needs.
• Create spreadsheets and other documentation to accurately represent the proposed structure of a complex deal; provide clear and complete directions to order processing to reduce any booking delays.
• Project Management:
  Manage quotes, sample orders, folder creation, or other types of projects for your sales teams to ensure that deadlines and high-quality demands are met.
• Respond to customer phone calls and emails; act as an agent of the Sales team to facilitate requests or solve escalated issues, liaison with internal teams including Customer Service to ensure that purchase orders and quotes are efficiently processed and resolve any issues.
• Marketing folder and binder creation:
  Create, assemble, package, and ship marketing and product folders and binders to support sales campaigns for our sales markets. Involves printing, making copies, assembly, packing, and shipping.
• Review escalated scenarios or issues, use systems and other resources to identify the scope of the issue, determine solutions, and provide direction to internal groups to resolve.
• Compile informational analysis and database projects as needed.
• Demonstrate teamwork, dedication, and a commitment to excellence.
• Interact with all levels of management; communicate effectively via email and verbally.
• Create spreadsheets and other documentation to accurately represent the proposed structure of a complex deal; provide clear and complete directions to order processing to reduce any booking delays.

• 2-3 years of sales operations/admin-related experience preferred.
• Salesforce, Google Suite, SAP, and Oracle experience are highly preferred.
• Microsoft Excel skills are required.
• Outstanding communication skills including verbal, written, and active listening.
• Strong organizational skills with an ability to set priorities, meet critical deadlines, juggle projects, and produce high-quality and accurate work under time constraints.
• A strong sense of urgency in undertaking the execution of tasks, and an impressive ability to think ahead, be proactive, and show initiative.
• Able to solve problems through thorough research and analytical skills.
• Learn, develop and maintain sales processes and workflows.
• Must be detailed oriented both in your work and communication.
• Must be able to lift and move boxes weighing at least 35 lbs.

This job description is meant to describe the general nature of the job to be performed and is not intended to be an all-inclusive listing of job duties or responsibilities that are required of the employee for this job. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice as requested by managers or as required by business needs.

Hiring Range: $54,400 - $68,000. This role may also be eligible for bonus or incentive compensation. The posted hiring range reflects our good faith estimate at the time of posting and remains subject to modification. Compensation is determined by factors such as but not limited to skills, experience, budget, and internal equity.

• Medical
• Dental
• Vision
• Time to Recharge:
  Vacation time and 10 paid holidays.
• Time to Recover:
  Sick time and leave programs.
• Financial Wellness:
  Employees can start securing their financial future without any delay with a 401(k) match and immediate vesting.
• Wellness Programs:
  We recognize the importance of emotional and mental well-being, both in our work environment and in our personal lives. We are committed to providing resources and support to promote overall well-being and a healthy work-life balance.
• Extra Perks:
  Discounted gym memberships, pet insurance, tuition reimbursement, commuter benefits, volunteer opportunities, and much more!

Savvas Learning Company is an Equal Opportunity Employer. Savvas Learning complies with all applicable federal, state, and local laws regarding recruitment and hiring. Savvas prohibits discrimination…