Luxury Jewelry Sales Manager

Overview

Are you looking for a job with freedom and flexibility with amazing earning potential? We’re hiring a dynamic Sales Manager to lead our team to success. You’ll be responsible for setting and implementing the sales strategies and objectives, identifying sales targets, and evaluating the team’s sales performance to help us achieve our sales goals. If you’re a natural leader who loves exciting challenges with financial incentives, we want to hear from you!

• Sales Leadership & Revenue Growth
  • Lead, coach, and motivate the sales team to consistently meet and exceed sales targets.
  • Monitor daily, weekly, and monthly sales performance and implement strategies to drive results.
  • Develop and execute sales plans, promotions, and client outreach initiatives.
  • Analyze KPIs and sales metrics to identify opportunities for growth.
• Team Development
  • Recruit, train, and mentor sales associates to enhance product knowledge and selling skills.
  • Conduct regular performance reviews and provide actionable feedback.
  • Foster a culture of accountability, collaboration, and excellence.
• Operations & Compliance
  • Oversee daily store operations, including opening/closing procedures and security protocols.
  • Ensure compliance with company policies, procedures, and ethical sales practices.
  • Collaborate with senior leadership on budgeting, forecasting, and business planning.
• Buying, Repairs & Service Coordination
  • Oversee gold, silver, and estate buying from the public, ensuring fair pricing and strong margins.
  • Work closely with jewelers to manage repair intake, timelines, and quality control.
  • Communicate clearly with clients about repair expectations and completion.

• 3–7+ years of retail sales experience, preferably in jewelry or luxury goods.
• Proven track record of achieving and exceeding sales targets.
• Exceptional interpersonal and communication skills.
• Strong leadership, coaching, and team‑building abilities.
• High level of professionalism, integrity, and attention to detail.
• Previous leadership experience in a small business or boutique environment strongly preferred.
• Strong knowledge of diamonds, gemstones, and precious metals (GIA certification a plus).
• Experience with custom jewelry, repairs, or buying from the public is highly desirable.

$90,000 – $125,000 per year.