Retail Sales Professional

We are seeking an experienced, high-performing jewelry sales professional who is passionate about luxury products, client relationships, and delivering an exceptional customer experience. The ideal candidate is motivated, confident, personable, and driven to build a successful book of business while contributing to a strong team.

Build and maintain long-term relationships with clients and develop a personal book of business

Deliver a personalized, concierge-level experience throughout the sales process

Identify client needs and provide knowledgeable recommendations on jewelry, watches, and custom design

Develop new clientele through networking, referrals, follow-up, and proactive outreach

Meet and exceed individual sales goals while contributing to overall team success

Maintain strong product knowledge and stay current on jewelry and luxury retail trends

Collaborate with team members and leadership to provide exceptional client service

Process sales transactions accurately and professionally

Assist with repair intake and other client service needs

Maintain a polished, professional, and inviting showroom environment

Participate in ongoing training and professional development

Minimum of 3 years of jewelry industry experience required

Proven track record of success in jewelry or luxury retail sales

High school diploma or equivalent

Excellent communication and interpersonal skills

Professional, polished, and confident demeanor

Strong relationship-building and clienteling skills

Self-motivated, accountable, and driven to succeed

Customer-focused with a passion for exceptional service

Ability to work independently while contributing to a collaborative team

Computer savvy and comfortable learning new technology and POS systems

Strong interest in jewelry, watches, luxury products, and continued product education

Full-time availability, including Saturdays and some holidays

Ability to work in person at our Northbrook, IL location

$60,000 - $100,000

We’re a third-generation family-owned business. We love what we do. And what we do best is make customers happy by providing unparalleled service and exceptional workmanship. All of our design and repair work is done in-house. Our staff includes a certified appraiser, a graduate gemologist, master jewelers, and a knowledgeable sales team. Whether we’re repairing a treasured piece of jewelry, redesigning one for a fresh contemporary look, or creating a distinctive custom design, our elite staff will guide you through the process.