HVAC​/Plumbing Field Service Technician

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Since 1937, Bornquist, Inc. has been a trusted manufacturers representative and systems expert across HVAC, Plumbing, Industrial, and Architectural markets. We specialize in fluid handling systems, including steam, hydronics, chilled water, and condenser water, and were known for delivering reliable, high-quality solutions to our customers.

Were growing and looking for a Service Technician to join our team.

If youre hands-on, technically curious, and take pride in solving problems in the field, this is a great opportunity to grow your career with a company that invests in your development.

You’ll be a key part of our field service team, responsible for maintaining and supporting a wide range of hydronic HVAC and plumbing systems.

• Perform start-up, diagnose, troubleshoot and repair hydronic heating, air conditioning and plumbing units, including centrifugal pumps, pressure booster systems, boilers, variable frequency drives, cooling towers and related controls.
• Perform scheduled maintenance inspections. Adjust, clean and calibrate various equipment and/or systems to assure proper operation.
• Check distribution systems for proper velocity, volume, temperature, pressure, etc.
• Provide technical assistance with the design of hydronic HVAC systems including installation of and modifications to existing systems.
• Assist in training other technicians and staff in preventative maintenance of hydronic HVAC systems.
• Prepare service records and reports describing procedures, actions taken and recommended solutions and communicate same to the customer. Document (make, model, serial number, test measurements, pictures, etc.) all installed equipment as necessary. Submit reports and service tickets in a timely manner.
• Identify and report to customer potential opportunities for additional business, including newer systems, additional services and service contracts.
• Demonstrate knowledge of pertinent rules and regulations, guidelines, departmental operating procedures and safety regulations to ensure that all work is performed in compliance with applicable standards.
• Maintain company vehicle in good working order, refueling and cleaning as necessary. Report mechanical issues promptly.
• Maintain proper stock, parts, tools and safety equipment in the vehicle.
• Participate in company-provided training and testing as necessary.
• Provide back-up to other field service personnel, warehouse personnel or pump fabrication personnel as necessary.
• Performs other related duties as assigned by management.

• High school diploma or general education degree (GED)
• HVAC and related experience and/or training is preferred.
• Valid drivers license and ability to drive any and all vehicles assigned by the Company; maintain a clean driving record.
• Availability to work nights and weekends, on a rotating basis, to service emergency needs of customers.
• Technical aptitude and a high degree of self-motivation for continuous learning.
  
  Computer skills:
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general internet functionality required.
• Proficiency utilizing Enterprise software preferred (Prophet 21 by Epicor). Training can be provided.

Excellent customer service mindset you go above and beyond

Strong communication skills, both in the field and in documentation

Organized, detail-oriented, and dependable

Safety-focused with knowledge of OSHA standards and best practices

Equal employment opportu nity, including veterans and individuals with disabilities.