Maintenance Supervisor - Heights Huron

Community Name:
Heights on Huron

Unit Count:252

Full Time/Part Time:
Full Time

Schedule:

Monday - Friday. On-call required.

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values.

We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

In the early stages of our hiring process after an application is submitted, a pre-employment assessment called Wonderlic is sent to all qualified candidates. This 45-minute assessment is a required step in our selection process to help us better understand fit for the position by defining strengths, motivational fit and work style. Please note that candidates who receive the assessment must complete it to proceed to the next steps in the hiring process.

The Service Manager leads and delegates all maintenance requests, preventative maintenance procedures, and amenity area maintenance for the property. This position leads the maintenance team by being a mentor and a leader. Additionally, the Service Manager is responsible for the curb appeal of the apartment community, maintaining inventory, and coordinating with vendors. This position works directly with the Community Manager on all aspects of the community and oversees the property to create a comfortable environment for residents, visitors, and associates.

The Service Manager manages the maintenance budget with the Community Manager to achieve all property goals. This role will respond to after-hours emergencies (on-call) as well.

• Manage maintenance staff by setting directions, priorities, and schedules daily.
• Maintain, build, schedule, and complete a preventative maintenance program that minimizes emergency repairs and services with a minimum weekly overview.
• Ensure apartment units are ready for new move-ins by conducting inspection and quality control.
• Ensure maintenance work orders are completed in a timely manner and to the highest standards of efficiency and safety procedures.
• Responsible for 24-hour emergency maintenance with on-call responsibilities and scheduling.
• Ensure prompt repairs are done in times of emergency failures.
• Demonstrates strong customer service skills and maintains clear, professional communication with residents, vendors and team members.

• High School Diploma or GED required.
• 3+ years of experience with property management maintenance required.
• 1+ years of supervisory experience required.
• Proficiency in plumbing, electrical, appliance, heating, air-conditioning, and many other areas of repair required.
• EPA Type II or Universal Certification required.
• CAMT certification preferred but not required.
• CPO certification required for properties where applicable based on local regulations and property-specific operational requirements.
• Written, verbal, and oral communication skills; including checking email and phone/voicemail daily.
• Budget knowledge.
• Basic computer skills and knowledge of property management systems such as Yardi, Happy Co, Sight Plan, etc.
• Pass criminal background screening prior to employment.
• Possession of a valid driver’s license and up-to-date vehicle insurance is required.
• If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

• Premium pay available for required duties completed outside regular operating hours based on business needs and after-hours coverage.
• Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
• Up to…