Data Center Operations and Design Engineer

Job Summary

Engineer 2, Data Center Engineering to support both deployment and day‑to‑day operations in a critical facility environment. This role serves as a key member of the data center engineering team, responsible for hardware installation, decommissioning, migrations, structured cabling, maintenance execution, troubleshooting, operational issue resolution, and on‑call support. The position is onsite at the Northlake, IL Data Center. Working hours are Monday–Thursday, 9am–8pm, with a rotating on‑call weekend schedule.

• Manage rack, stack, power, cabling, deployment, decommissioning, and migration of equipment within the critical facility.
• Troubleshoot operational issues, support outage response activities, and engage appropriate resources to drive issues to closure.
• Coordinate change activities, maintenance work, technical project execution, resource planning, and implementation schedules.
• Maintain and troubleshoot structured cabling infrastructure and support day‑to‑day capacity and operational requirements.
• Develop, maintain, and execute MOPs, technical procedures, and validation steps to ensure work is completed safely with minimal impact.
• Participate in the on‑call rotation, respond to after‑hours incidents and urgent operational issues, and coordinate escalation or recovery actions as needed.
• Document incident details, actions taken, and follow‑up requirements to support effective handoff, root cause review, and continuous improvement.
• Interface with vendors and internal stakeholders to install, maintain, troubleshoot, and support data center infrastructure and related services.

• 2–5+ years of experience installing and supporting switches, routers, servers, and rack‑mounted equipment in a data center or critical facility.
• Experience supporting high‑speed data, voice, IP, and network infrastructure.
• Working knowledge of power systems, including PDUs, ATSs, and UPSs, and understanding of data center power and HVAC environments.
• Ability to plan installations, manage inventory, and maintain accurate documentation.
• Exposure to AI tools, automation, or data‑driven technologies.
• Experience creating and maintaining technical documentation and procedures.
• Familiarity with DCIM tools, ticketing systems, and data center support platforms.
• Experience coordinating vendors, materials, and project work.
• Strong problem‑solving, organizational, and analytical skills.
• Effective communication and teamwork across technical and business teams.
• Ability to work independently, adapt in fast‑paced environments, and execute with high quality.
• Proficiency with Microsoft Office and standard computer applications.
• Demonstrates accountability, sound judgment, and professionalism.

• Medical & Dental coverage.
• 401(k) Savings Plan.
• Generous paid time off.
• Life Milestones support – adoption assistance, childcare resources, pet insurance, and more.
• Courtesy Services – free digital TV and internet for eligible employees.
• Discount tickets for Universal Resorts including theme park tickets and onsite hotel rooms.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Primary Location Pay Range: $68,460.25 – $. Siemens intends to offer the selected candidate base pay within this range, dependent on job‑related, non‑discriminatory factors such as experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.