Social Services Designee​/PRSC

Citadel At Casa Scalabrini is seeking a Social Services Designee/PRSC to join our team. The role focuses on providing person‑centered social, emotional and psychological support to skilled nursing residents, promoting continued growth and development toward each individual's full potential.

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home.
• Demonstrates knowledge of regulations and standards and can discuss with residents or their representatives choices for advanced directives, financial power of attorney, guardianship, and surrogate decision‑making.
• Shows competence in facility abuse prevention program; identifies, reports, investigates and initiates appropriate interventions according to policy and procedures and state and federal laws.
• Documents discharge planning and initiates ongoing communication with residents and families to assess discharge needs.
• Treats residents and families with respect and dignity; identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs.
• Has knowledge of advanced directives/POLST and can discuss end‑of‑life care, palliative care and hospice with residents, families or representatives.
• Assesses resident financial status, diagnosis and discharge needs; collaborates with Case Manager and insurance companies.
• Ensures home‑care needs are met by discharge, aiming to have arrangements completed 24 hours prior to discharge when the date is known.
• Completes all required assessments and documentation in a timely manner.
• Performs all other duties as assigned.

• Ability to read, write and communicate in English.
• Strong verbal and written communication skills.

• High school diploma or equivalent.
• Experience working with geriatric residents preferred.
• Working knowledge of Medicare, Medicaid, HMO and private insurance coverage criteria.
• Knowledge of accrediting organization standards, IDPH regulations, and state and federal regulations related to skilled care facilities.

• Must be able to move intermittently throughout the workday.
• Must be able to push, pull, move and/or lift a minimum of 25 pounds and carry that weight a minimum distance of 50 feet.
• May be required to assist in the evacuation of residents during emergency situations.
• Limited potential for exposure to environmental hazards.

• Daily pay & competitive compensation.
• 401(k) with company match.
• Medical insurance.
• Dental, vision, and disability insurance.
• Employee Assistance Program (EAP).
• Employee discount program.
• Innovative training programs.
• Opportunities for growth and advancement.
• Paid time off.
• And more.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.