Logistics Specialist Forwarding Operations: Air Freight & Expedited Services
Listed on 2026-09-14
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Transportation
Freight, Transportation & Logistics, Dispatcher -
Supply Chain/Logistics
Freight, Transportation & Logistics, Dispatcher
Logistics Specialist Forwarding Operations:
Air Freight & Expedited Services About this position
Position
Description:
For more than 40 years, The Custom Companies, Inc. has set the standard in full-service logistics, providing tailored solutions including Less Than Truckload (LTL), Ground & Air Expedited Services, Full/Partial Truckload, Specialized Services, and Warehousing. Backed by decades of experience and direct access to transportation assets, we deliver smarter, faster, and more reliable solutions, earning the trust of clients nationwide. About the Opportunity Forwarding Operations Specialist We are seeking a dependable, detail-oriented Forwarding Operations Specialist to join our Air Freight & Expedited Services team in Northlake, IL.
Schedule:
Monday–Friday, 12:00 PM–9:00 PM This is a late-shift, hybrid operations position combining office-based transportation coordination with hands‑on dock and warehouse responsibilities. This role is critical to supporting our afternoon and evening operations and ensuring time‑sensitive freight continues moving efficiently through the later hours of the day. The Forwarding Operations Specialist will support the daily movement, handling, tracking, and processing of customer freight from shipment acceptance through final delivery.
The ideal candidate understands the fast‑paced nature of transportation and is comfortable moving between shipment coordination, carrier and driver communication, system updates, and hands‑on freight operations.
- Coordinate daily freight forwarding activities from shipment acceptance through final delivery.
- Enter, maintain, and manage accurate shipment information within the Transportation Management System (TMS).
- Review shipment details, including piece counts, weight and dimensions, routing requirements, service levels, and delivery requirements.
- Coordinate pickups, deliveries, routing, and carrier assignments.
- Monitor shipments in transit and provide proactive status updates.
- Identify and assist with resolving operational exceptions, delays, and service issues.
- Ensure required shipment documentation is accurate, complete, and properly maintained.
- Provide hands‑on support for daily dock and warehouse activities.
- Assist with freight receiving, inspection, staging, consolidation, loading, and unloading.
- Prepare pallets and organize freight for efficient movement and dispatch.
- Verify freight against Bills of Lading (BOLs), manifests, and other shipping documentation.
- Follow proper freight handling procedures to help prevent damage, shortages, and shipment errors.
- Maintain a clean, safe, and organized dock environment.
- Support the preparation and movement of time‑critical and expedited shipments.
- Assist with airport transfers, airline tender requirements, expedited recoveries, and critical shipment handling.
- Coordinate closely with Operations and Carrier Sales
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