Family Concierge & Operations Lead

Job Title: House Manager & Family Assistant

Location: Norwalk, CT 06855

Employment Type: Part time (25–35 hours/week, 25h guaranteed)

Schedule: Monday–Friday, flexible start and end times

Compensation: $32–38/hour, based on experience

Start Date: May 2026

• Maintain a smoke-free environment
• Reliable transportation (mileage reimbursement provided)
• CPR certification (or willingness to obtain)
• Ability to travel with the family (passport required)

You’re the kind of person who brings calm to the chaos — emotionally steady, adaptable, and able to roll with the punches. We’re looking for someone who is naturally proactive, always thinking one step ahead and taking initiative. You thrive on creating systems that make everything flow more smoothly, and you love that feeling of efficiency when everything is in its place.

You’ve got a sunny, positive energy that can lift up a room, and you’re always ready to bring your best to the table. While you’re full of warmth and care, you also know when to set professional boundaries and take responsibility for what needs to get done. You’re detail‑oriented and meticulous about keeping everything in order, but you’re also flexible and open‑minded.

We want someone who enjoys being a part of a team and is excited about making life easier for the family. A long‑term commitment is key, as we want someone who’s willing to grow with us as our family evolves. If you’re a self‑starter who loves creating order and enjoys a fun, busy household, you’ll fit right in with us!

• Maintain household organization systems (closets, storage, pantry, toys)
• Reset and tidy rooms daily; maintain overall neatness, ensure home is prepped for cleaning services
• Conduct seasonal swaps (clothing, décor, bedding, etc.)
• Prepare for family events, holidays, and guest stays
• Support packing/unpacking for travel or seasonal transitions
• Prepare and coordinate donation drop offs and pick ups
• Supervise or coordinate with service providers/vendors (e.g., handymen, cleaners, landscapers)
• Load/unload dishwasher, wipe surfaces, vacuum high traffic areas
• Maintain indoor plant

• Assist with school/activity pick‑ups or drop‑offs
• Light supervision, playtime, and occasional backup childcare
• Prep backpacks, clothing, and snacks for school
• Help with child‑related laundry and errands
• Manage child supplies i.e. milk, diapers, wipes
• Assist with management and storage of outgrown clothes and toys

• Track and restock pantry, fridge, toiletries, household supplies
• Create and manage running household supply lists
• Coordinate and manage household orders (Amazon, Costco, Target, etc.)
• Run errands: grocery shopping, returns, dry cleaning, gift shopping
• Handle package pickup, mail sorting, and deliveries
• Recharge lights, lamps, and accessories

• Plan and prep healthy meals/snacks for adults and/or kids
• Pack school lunches and batch‑cook weekly meals (2x weekly)
• Meal prep (prep ingredients) a couple of dinners a week, that the family can cook
• Shop for groceries and meal‑related items
• Follow dietary needs and family preferences (protein forward diet)
• Clean kitchen post‑prep and manage kitchen tidiness

• Wash, dry, fold, hang and organize family laundry (e.g., clothing, bedding, towels)
• Manage linens: rotate bedding, refresh towels, restock essentials
• Keep laundry areas tidy and well‑stocked with supplies
• Handle special care for delicates or uniforms

• Feed cats and replenish water
• Clean litter box 1x weekly
• Schedule and coordinate vet
• Keep pet supplies stocked and organized

• Schedule and oversee maintenance, oil changes, and inspections
• E…