Youth Services Assistant

Responsibilities

Part‑time Youth Services Assistant works closely with the entire library staff to serve the public, providing assistance at the Youth Services Desk by:

• Providing general reference, reader's advisory, and system‑wide hold services and assistance to children and adults, both in library and on the phone.
• Participating in the creation and presentation of programming services offered by the Youth Services Department.
• Acting as the library's Person‑in‑Charge when designated.
• Checking library materials in and out accurately.
• Aiding in shelving department materials accurately.
• Aiding in the weeding process.
• Participating in shelf reading to ensure materials are shelved in proper order.
• Straightening materials on shelves.
• Assisting patrons in the use of computers, tablets, online services, Internet, copier, self‑check‑out, computer catalog, and other equipment available for public use.
• Planning and preparing materials for displays, bibliographies, and other materials.
• Registering patrons for library programs in person and over the phone.
• Making reminder calls/emails for library programs and events.
• Performing opening and/or closing procedures.

Performs other miscellaneous duties as assigned.

• High school diploma or equivalent required, LTA or Bachelor’s Degree preferred.
• At least six months of customer service experience.
• Effective communication in English, both orally and in writing.
• Effective multitasking ability.
• Maintains a cohesive working relationship with library staff.
• Ability to read computer and other office equipment screens.
• Physical stamina to stand/sit for long periods, walk, bend, stoop, reach, lift, stand on a stool, and push/pull heavy carts.

• Accurate typing.
• Use of personal computers and software applications as well as web‑based utilities and applications.

Send your résumé and cover letter to Jennifer Marquardt, Youth Services Manager,  phone calls, please.

This position averages 18 hours per week. Hours will include mornings, afternoons, evenings and alternating Fridays/Saturdays and some Sundays as needed by the department.

Pay: $15.35–$18.42 per hour, starting at $15.35 per hour.

Benefits:
Paid leave and sick time.

Location:

Acorn Public Library District, Cook County.