Apprentice Plumber; Chicagoland - South

Position Summary

The Apprentice Plumber provides emergency and maintenance plumbing services to residential customers across Illinois. The Apprentice Plumber delivers high-quality repairs and installations while prioritizing customer safety, compliance, company standards, professionalism, and customer service. This role offers consistent plumbing work (no commercial jobs), commission opportunities on equipment sales, and strong support for career growth—including fast sponsorship for apprentices, company-paid continuing education, and coverage of licensing exam/testing costs.

The position is field-based with regular travel to customer homes in the greater Chicagoland (South) using a company-provided vehicle taken home.

• Continuously provide the highest levels of customer service while representing the company with professionalism and integrity
• Diagnose, test for, and document gas leaks in existing or new installations
• Perform emergency repairs on leaking, loose, clogged, or damaged plumbing components
• Complete all types of plumbing repairs, including:
  • Minor steam line repairs and re‑routing
  • Natural gas pipe repairs and re‑routing
  • Storm and sewage line maintenance, repairs, and preventative maintenance
• Perform plumbing repairs and upgrades including:
  • Sinks, faucets, radiator valves, and traps
  • Toilets, bathtubs, drain lines, and water supply lines
  • Natural gas line risers
• Install and maintain appliances such as:
  • Water heaters
  • Pumps, sump pumps, sewage pumps, and ejectors
• Lay out, install, repair, or maintain pipelines for water, gas, or compressed air
• Requisition materials and supplies using approved in‑house procedures
• Cycle count inventory
• Maintain expected productivity, quality, and safety metrics
• Maintain company vehicle by coordinating repairs and preventative maintenance with the Fleet Department
• Operate with a strong focus on company and customer safety, regulatory compliance, and quality workmanship

• Minimum of 2 years of experience working under a plumbing license
• Preferred experience diagnosing and repairing residential plumbing issues
• Commitment to continuing education to maintain and advance plumbing licensure

• Preferred ability to operate and navigate an iPad or similar mobile device for documentation and reporting

• High school diploma or GED or equivalent work experience required

• Hold a current Plumbing Apprentice License with the Illinois Department of Public Health (IDPH)
• Valid driver's license

• Competitive Compensation:
  Base hourly rate $27.78–$40.86, plus annual performance‑based bonus, sales incentive plan, or commission target
• Comprehensive Health Coverage:
  Medical, dental, vision, and disability coverage
• 401(k) Plan with 4% Company Match
• Generous Paid Time Off
• Education Assistance Program
• FSA/HSA Options for transportation and dependent care expenses
• Employee Wellness resources (EAP, health, legal, financial)
• Vibrant Company Culture:
  Townhalls, recognition programs, employee resource groups

• Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Integr…